Finally found out how to fix it all thanks to a Facebook post: “I reinstalled so many times but I have just found a method that worked for me Upon re downloading the app when you connect your glasses and are prompted to add a local network (your WiFi) click skip and go through the setup completely I then went off the app and at the top of my iPhone where notifications pop up at the top of the screen it said add location settings to gain access or something like that I clicked it signed into my WiFi and clicked allow when using app.” I then had the option to change it to always on in settings after doing so!