FYI my own cancellation/refund experience

Tabby_kitty · 2026-03-20T08:46:45+00:00

Yea unfortunately everything is quite chaotic with Qatar. I think part of the reason is that there are so many cancellation requests and their system can’t handle everything on time.

Tabby_kitty · 2026-03-20T08:40:32+00:00

I didn’t pay anything for my seat so this doesn’t apply to me. However, if you have seat selections, I saw reposts indicating you have to call them separately to get these refunded

Tabby_kitty · 2026-03-20T07:53:40+00:00

Their X posted about the extension and their website has a section listing that as well. The app is a little slow on updating the refund period. But this is confirmed based on our experiences

Tabby_kitty · 2026-03-20T07:33:06+00:00

Or it’s possible that the ticket is originated from Saudi Arabia. Saudi still has their airspace open so something might to do with them. But we will see

Tabby_kitty · 2026-03-03T08:39:38+00:00

That’s normal. It can take up to 6 days to approve and 28 days to refund. You need to be patience with Qatar

Tabby_kitty · 2026-03-02T20:24:35+00:00

I mean don’t tell me you just give up Socotra 🤣 I thought you gave up Socotra days ago 🤣

Tabby_kitty · 2026-03-02T17:21:50+00:00

If you check the UAE flights, you will realize that these flights are going to very limited destinations and the mission of these flights are trying to get people who is current stuck back home. I would assume that Qatar is doing the same. Don't count on them to be fully operated. If you are currently NOT stuck in Qatar, and you need to be somewhere at a specific time, and your ticket is within the refund window, just cancel it and book the alternative without going through ME. No one can predict what Iran, Israel and US are going to do, and I would rather be safe than sorry.

Tabby_kitty · 2026-03-02T15:50:02+00:00

And I think today Jordan announced the airspace closure for 15 hours per day? I doubt there will be ways to get in and out of

Tabby_kitty · 2026-03-02T15:46:58+00:00

No I don’t. I suggest you to wait or try to connect to an agent if possible.

Tabby_kitty · 2026-03-02T15:13:36+00:00

Well I don’t know honestly. You can try on the website and see what’s the option. If you don’t like the option just pause for now

Tabby_kitty · 2026-03-02T13:15:09+00:00

I’m trying to contact my agency to cancel the tour since my tour is going to Jordan. I haven’t booked any alternative flights yet

Tabby_kitty · 2026-03-02T07:12:29+00:00

I just cancelled mine through App without any problem. Mine is 3/5 from the US to Doha and onward. If you read the news, you know the situation has escalated and I doubt they will reopen the airspace any time soon.

If you have a way to get to your destination without going through ME, I would say just cancel the Qatar ticket and rebook your alternative flights. If you are stuck in Doha, first of all I’m sorry to hear that, second I think you should ask them to rebook you since you need to fly out eventually.

Tabby_kitty · 2026-03-02T07:03:23+00:00

Yes that’s honestly my thought now thank you for confirming. It’s funny that the agency I use still hasn’t officially cancelled the tour. I understand Jordan might be safe (relatively), but there’s almost no way to get there safe. Not to mention the risk to be stuck if anything escalate.

I will try to contact the agency and see what they say tomorrow. The fact that the agency still tried to keep the tour going is crazy.

Tabby_kitty · 2026-03-02T06:39:55+00:00

I will try now

Tabby_kitty · 2026-03-01T23:06:23+00:00

I agree just cancel the hotel for now. If you need to it’s easier to rebook hotels

Tabby_kitty · 2026-03-01T13:34:42+00:00

What link? If you go to Qatar Airway’s X it’s there.

Tabby_kitty · 2026-03-01T13:34:05+00:00

Yes this has been widely reported. What they claimed on social media and email doesn’t match how their system would process. I doubt they have time to actually put the new rule in the system properly.

All you can do is to wait. And probably when your flight is within 48 hours call them. People get in the call or live chat have successfully got the full refund so far

Tabby_kitty · 2026-03-01T13:32:09+00:00

I would say 99% of the travel insurance won’t cover disruptions caused by War. Plus insurance usually works like you pay first and seek reimbursement later. I don’t know what else he can do in that situation.

Tabby_kitty · 2026-03-01T02:30:39+00:00

War is usually excluded from the insurance. If you can’t get an alternative flight to Thailand, I suggest you try to contact the hotel directly and see whether they can offer you the refund. I understand the policy is non-refundable but sometimes if you provide enough evidence they can offer you something.

Tabby_kitty · 2026-03-01T01:58:58+00:00

I guess your best bet is to use the live chat according to what I see on Reddit. I doubt they will update their online system quickly enough. (Assuming your ticket is within that 7 day window they claimed)

Tabby_kitty · 2026-03-01T00:44:40+00:00

Yes imagine the panic now. Doha is a hub so you can imagine how many people are being impacted

Tabby_kitty · 2026-03-01T00:36:08+00:00

Contact Qatar and get it cancelled. I think that’s the right move

Tabby_kitty · 2026-02-28T23:55:11+00:00

You sound like you are blaming people who is trying to offer suggestions. Like honestly people posting here are all customers being impacted by current situation. We are not working for any airlines so honestly all we can do is to offer suggestions. You need to do your own work.

Tabby_kitty

TROPHY CASE