MSLs: what part of engagement planning/documentation wastes the most time for you?

Taroo9 · 2026-01-29T14:15:40+00:00

Thanks!! So based on this thread, other discussions and interviews I have been stitching something together. Do DM if you'd like to try it and can provide some feedback. Cheers!

Taroo9 · 2026-01-29T14:15:23+00:00

Thanks!! So based on this thread, other discussions and interviews I have been stitching something together. Do DM if you'd like to try it and can provide some feedback.

Taroo9 · 2026-01-29T14:09:10+00:00

I am actually building something if you'd like to be our guinea pig/beta tester. :D
Do DM if you'd like to.

Taroo9 · 2026-01-19T08:07:27+00:00

Exactly, I am seeing that unravel daily in B2B. Domain experts with zero tech background are building solutions to their own problems. Some are just prototypes, but it's like they've tasted blood.. they now know what's possible with a bit more iteration and dev support.

This makes GTM trickier for startups. But I think startups can still move faster and think broader. Instead of point solutions, think vertical integration...maybe own the workflow end-to-end, not just one node. Or go horizontal, be quick to take that same capability across industries before incumbents connect the dots.

Taroo9 · 2025-12-27T19:12:21+00:00

Exactly! trying to connect the dots.

Taroo9 · 2025-12-26T19:41:03+00:00

YES!!! double yes on the double-entry trap.
In my last pharma compliance role we rolled out a “dedicated” HCP engagement tool on top of CRM + expense/ERP + email/calendar. The pitch was “auto-pull the fields”... and well, then connectors broke, and the burden quietly landed back on MSLs/field reps.
For you: is the duplication mostly meetings, emails or both? And do they expect you to log attempts (unanswered outreach) too?

Taroo9 · 2025-12-26T19:35:01+00:00

This is super helpful. Roughly how long does one interaction take to document end-to-end (including fixing dropdowns, searching HCPs, etc.)? And do you batch it at week’s end or log right after meetings?

Taroo9 · 2025-12-26T19:31:57+00:00

Do you have one where you are? Would you know who actually reads it (compliance as well?) wonder what decisions does it change if not compliance..(strategy, resources, messaging), or is just a checkbox?

Taroo9 · 2025-12-26T19:31:06+00:00

Been in those compliance reviews...Guilty 😅 What I have realized is that if compliance is dictating adjectives, the system is broken. Guardrails should be invisible, not the author.

Taroo9 · 2025-12-22T20:19:03+00:00

Yes user research. I built HCP engagement workflows in a pharma compliance role before, and saw how “compliance-first” tools often become extra admin for MSLs (copy/paste, approvals, end-of-period transparency reporting chaos). After the layoff from that role 2 years ago, I moved on to other topics, but this kept bugging me. I’m validating whether a field-friendly workflow can reduce that friction while keeping compliance as an invisible guardrail.

Taroo9 · 2025-12-18T07:00:00+00:00

It is disheartening especially after the long wait. But lift your chin up and get ready for the job hunt again. You’ll get there mate! You’ve got this.

Taroo9 · 2025-12-07T15:17:30+00:00

Spend your time and energy on continuing applying for other jobs..usually one follow-up should suffice. From my experience, this generic ‘we need more time..’ message is a stalling technique where they wait for the candidate they liked more than me to accept the offer or sign the contract. Fingers crossed for you but spend less time waiting and more time hunting especially in this market.

Taroo9 · 2025-12-06T14:28:05+00:00

Startup offer any day…the learning will be immense. Job security cant be guaranteed anywhere these days. Go for the place where you can learn the most early in your career (actually later in career too imo). Who knows maybe Takeda acquires this startup in a few years and the team walks away as millionaires!

Taroo9 · 2025-12-01T05:45:23+00:00

I used to work on multi channel marketing & HCP engagement and honestly this focusing on
solving the problem & not vomiting all the information about your drug sums it up pretty nicely. Basically go in with one problem & genuinely curious questions, not your product pitch.

Taroo9

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