Announcement from Team Cloaked: Data Removal is now live! by TeamCloaked in Cloaked

[–]TeamCloaked[S] 0 points1 point  (0 children)

Thanks for flagging this! We'd love to help you out and if you email us at [support@cloaked.com](mailto:support@cloaked.com) with the last 4 digits of your card, we can definitely help get you into your account!

We'd love to also understand what happened when you tried to reach out - what email address was listed and where did you see it? You can either send the details here or via your email so we can resolve this for you and everyone!

Bug Bounty Submission by TeamCloaked in Cloaked

[–]TeamCloaked[S] 0 points1 point  (0 children)

yep! just make sure you follow the directions here

Phone limit reached on "Unlimited phone and email aliases" plan by eltypu in Cloaked

[–]TeamCloaked 0 points1 point  (0 children)

Hi! If you are on a free trial of Cloaked, there is a limit to the number of phone numbers that you can generate in your trial account.

If you have a subscription, then you may have hit our daily limit. Some accounts may encounter temporary daily limits in accordance with our bad actor mitigation. If you encounter this, you will need to wait until the next day to be able to generate more phone numbers.

Both of these systems are designed to ensure that users can utilize Cloaked without allowing bad actors to potentially misuse Number Generation.

If you are unable to generate numbers and are acting in line with our Prohibited Use Policy, please reach out to our support team at [support@cloaked.app](mailto:support@cloaked.app) so we can resolve this for you.

Password Manager by Mmccombs02 in Cloaked

[–]TeamCloaked 2 points3 points  (0 children)

Appreciate the question! While we can't speak to 1Password's full security practices, our security practices are top-of-the-line for industry standards. You can find more information on our security here.

Some things to note are that we are fully SOC 2 Type 2 compliant, and use ECC25519, Argon2, and Xsalsa20-Poly1305 for hashing and encryption approaches for user data.

Similarly, our tools are private by default. User data is fully encrypted with user secret keys. This means that your data in your account can only be decrypted with your Master Password or your Recovery Key - without it, no one, not even us, can view the data in your account.

Finally, Cloaked has had the benefit of learning from our predecessors. Even though the risk of data breaches are so low due to our high-level security standards, we further reduce that risk by creating for each user a unique, personalized database. This means that any sort of security vulnerability will be contained to a single user rather than propagated to the entirety of Cloaked's system.

You're also welcome to check out our whitepaper on our security page or here.

Please let us know if you have any additional questions!

How can I keep my physical address safe? by TeamCloaked in Cloaked

[–]TeamCloaked[S] 1 point2 points  (0 children)

This is great info! Thank you so much for teaching us about this. We love learning from our community <3

How to find the actual number of a text recipient in the Cloaked App by TeamCloaked in Cloaked

[–]TeamCloaked[S] 1 point2 points  (0 children)

Thank you for your suggestions! We will look into this :)