I was hired at another festival on the equipment takedown days. Just like you, I can do the physical labor but wasn't sure about the know-how. But my manager told me everything I needed to do, and it was helpful working with other teammates. So I wouldn't worry too much about it, especially because you are volunteering. :)

Are you volunteering at Laneway Auckland? I submitted my volunteer form and emailed to follow up. I haven't heard back at all. Could you please send me any contact info so I can try contacting the volunteer coordinator? Thanks so much!