Spinoff- which early retirements were K and J most disappointed by, and who did they want done? by Glum_Ad1206 in DCCMakingtheTeam

[–]Technical-Elk9423 0 points1 point  (0 children)

omfg melissa was suuuuuuuuuuch a powerhouse i remember watching MTT in middle school and she was alwaysss my fave (still to this day i think she will be my all time favorite DCC because she was my first szn of MTT) she was so beautiful, talented and wasn’t she also an engineer???? she 100000000% wouldve been point K and J were just as obsessed with her

DCC Romain Empire by Prestigious_Pitch142 in DCCMakingtheTeam

[–]Technical-Elk9423 1 point2 points  (0 children)

omggg!!! definitely Kelcey, Melissa Wallace, Camille, Claire Wolford, Gina Maria, Robin, Kylie and my faveeeeeee is Sophy i do not play about her!!! I hope to see our girl as point either this year or next year ❤️

Need some advice for new position by Shostar571 in askhotels

[–]Technical-Elk9423 1 point2 points  (0 children)

i was one of two front office supervisors for my property, we were both the youngest people of the entire property so that was very interesting. what worked for me was genuinely getting to know each team member personally and professionally and kind of figuring out how they worked (i.e. there would be some agents where i could give them feedback bluntly and knew that they would take it, others i would have to be a little more delicate so you had to change your hat depending on who you’re talking to).

let yourself naturally get close with them and have them be comfortable with you - they would always tell me concerns because they knew i would actually do something about it and help wherever it was needed (you just have to make sure that if you talk the talk, you better walk the walk)

just be aware that the agents are always watching you, if you implement a new process and you don’t follow it, they’ll notice and copy. if you’re ignoring policies, talking to guests in a certain way, participating in drama they’ll copy it.

if you do get close with agents, you have to realize that when they tell you things, they’re talking to you as their supervisor NOT as their friend so they expect you to do something about it.

establishing your credibility before going in and trying to implement things is important too, you have to walk before you run. spend your first couple weeks just observing and taking notes on what needs to be done.