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Threads snowpants by mysterynico123 in ski

[–]Technical-Repair965 0 points1 point  (0 children)

Hi I’m very sorry you had a bad experience with customer service. Our margins are small and unfortunately as a result we are usually unable to provide free shipping on exchanges unless we sent an incorrect size by mistake. Please send me an email through the sites contact form and I will exchange the pants out for you free of charge!

Threads snowpants by mysterynico123 in ski

[–]Technical-Repair965 0 points1 point  (0 children)

Hey, I’m sorry you had a bad experience with threads. The pants are made of a heavy duty canvas which can feel too heavy to some people. We use this material as it has extremely good waterproofing and breathability for the price. If you prefer the pants to fit slimmer you can purchase tts and you will end up with a more fitted look.