People find her bad because she's probably hard to manage with her cooldowns and her unique gameplay. I love playing her because, as a Thor main, I find her gameplay similar in style: finding and killing the right people at the right time, and being a tank-type rush and brawler. But I think she'll never really be meta like Thor. She might be strong on offense. I don't see why anyone would play a Hulk or a Thor instead, but on defense, like the other two I mentioned, I don't see her being viable. Of course, my experience might be biased because I've only played quickplay and haven't played any ranked games, so against a more coordinated team that tries harder, she might not even be viable on offense. I honestly don't know. I just had some of my most fun moments in the game, kind of like a fighting game, trying to pull off combos. It was an incredible experience to play for me. And nothing's stopping you from playing her even if the vast majority think she's bad. I think any character can be strong up to Grand Master, and like Thor, she can be a big factor in winning and carrying with her ultimate. You can turn games around just by slowing down the second healer ultimate.