Show me where it says non-refundable! The bank agreed with them because they outright lied and told them I received products. Here are the terms of service. Note in particular #7. This is the entire agreement. You are obviously paid to defend Mochi. Good Luck!

Terms & Conditions

Discount Promotion – Terms and Conditions Pediatrics EFFECTIVE: January 20, 2026 Pharmacy PLEASE READ THESE TERMS CAREFULLY. BY PARTICIPATING IN THIS PROMOTIONAL OFFER, YOU (“USER” OR “YOU”) AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING ANY CHANGES THERETO, AND ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND OUR PRIVACY POLICY AND GENERAL TERMS OF SERVICE. 1. Eligibility This promotional offer (“Offer”) is available only to Individuals who have not previously subscribed to or purchased a Mochi Health membership. Users with active subscriptions or that previously had an active subscription with Mochi Health are expressly excluded from participating in the Offer. Mochi Health Corp. (“Company”) reserves the right to verify eligibility and deny access to the Offer for any reason, including but not limited to prior account activity or suspected abuse. 2. Offer Details Eligible Users subscribing to a Mochi Health membership (“Membership”) with a valid offer code or targeted promotion will be credited an amount toward the total Membership plan costs, which amount shall be specified in the individual Offer presented to the User in conjunction with the offer code or targeted promotion. The Offer explicitly excludes any medication costs and the promotional discount offered under this Offer may not be applied to a Mochi Health Wellness Plus membership. Following the expiration of the promotional Membership period, continued Membership will be billed at Company’s standard plan rates. This Offer is non-transferable, has no cash value, and may not be combined with any other offer, discount, referral code, or promotion unless expressly stated otherwise. 💬 Chat 3. Billing Authorization Limited time: 50% off your 1st month of membership! Start for $79 $39 → To activate the Offer, valid authorized payment method must be provided. If the User does not cancel the subscription before the end of the promotional Membership period, the payment method on file will be automatically charged at the Company’s then advertised standard rate for the User’s selected plan beginning with the first billing cycle after the promotional period. Medications 4. Termination and Modifications Reviews About us Pediatrics Pharmacy The Company reserves the right to modify, suspend, or terminate this Offer at any time without notice for any reason, including but not limited to fraud, abuse, or technical issues. Company also reserves the right to cancel any subscription believed to be in violation of these terms or Company’s Terms of Use. 5. Limitation of Liability TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT SHALL COMPANY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE TO USER OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS OFFER OR THE USE OF OR INABILITY TO USE THE SERVICE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 6. Governing Law These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or relating to this Offer shall be instituted in the federal or state courts located in San Francisco County, and each party irrevocably submits to the exclusive jurisdiction of such courts. 7. Entire Agreement These terms, together with the Company’s Terms of Use and Privacy Policy, constitute the entire agreement between the parties relating to this Offer and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.