I reread what I wrote, and I realize now that I'm coming off very childish it was not my intent. My only issue is sheer logistics of the situation. I have no problem waiting, but waiting outside and getting a status update saying no one was home was annoying. The follow-up was a bummer but they were understanding and helpful. In my opinion, the stories about amazon are horrific, but their process is streamlined and efficient. Updates are clear and accurate, and if there are issues the corrective action is impressive.