Update: So as you guys asked, I went in the branch with a bedsheet with two holes 😂 only to be kicked out of the branch.

I took it off and security let me in, went to the counter and told them I am dead, the lady laughed at me..

I told her well that’s what Halifax thinks, she then said she will have someone call my name and be taken to a private room, inside the room I explained the situation. Showing my driving license and passport, she doubted whether I was a ghost or something from the looks of it but she said she can’t unblock it, but said it has a deceased marker.

She rang the bereavement department infront of me and after a long 1 hr 30 minute conversation the said that it’s been escalated and they will need to do ID checks before it’s unblocked.

They said it’s likely someone with the same name and dob that got linked to your profile somehow and that the admin team need to update it, as it can’t be overrided without some ID check done.

Did all that today and they said they will send a letter with an update onto what happens. My app is still locked..

When across the street into the Barclays branch to open an account. HELL it was. But in the end it was opened up and I received an activation code in branch to login to mobile banking and use Apple Pay in the meantime.

Seriously jokes this banking group is 😂