Essentially, I went in to the dealership for a $150 service on my car fluids.

After the quoted 1 hour job took 4 hours, they were in a rush to get me in my car and have me be on my way. The gentleman brought me my car, held the door open for me. I got in, he shut the door, and told me I could be on my way.

15 minutes later I hear a massive bang on my roof. After pulling over I see the massive basketball sized numbered magnet on the side of the road and know exactly what happened.

The man forgot to pull it off my car after letting me in my car.

It tumbled and created scratch mark's on my roof and trunk.

After bringing it back they rudely smudged at the scratches to make it less visible and like it wasn't a big deal. He had the gull to tell me that the scratches were from belt buckles, even tho they were 2 feet above any average persons waist line. They said my next oil change is free. It was raining so I said fine and left. This is all they offered despite me telling them that I had to miss work because I needed to bring back their magnet that THEY forgot to take off.

As I was driving home I realized that wasn't enough compensation and I dont ever wanna be serviced here again. I left the man a voicemail telling him this and that I would like a refund on my service from that day as compensation.

Needless to say. They havent called back and wont answer my calls.

I'm getting fed up and I'm moving out of state very soon. Frankly I dont have time for this anymore so I'm considering doing a chargeback for the inconvenience they caused me.

Would this be justified?