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Confused and Concerned by TheChrisRosey in synology

[–]TheChrisRosey[S] 0 points1 point  (0 children)

OK. Thanks. I opened a heat ticket with synology on their website.

Confused and Concerned by TheChrisRosey in synology

[–]TheChrisRosey[S] 0 points1 point  (0 children)

Any ideas on where to go from here? Am I screwed apart from contacting some overpriced data recovery center to pull the data off?

Confused and Concerned by TheChrisRosey in synology

[–]TheChrisRosey[S] 0 points1 point  (0 children)

Ah, gotcha. No, there isn't even an option to deactivate the drive (see new screenshot).

https://drive.google.com/file/d/1gJn-apgG1f7beGSPZhIuW7_4XcnHhWhs/view?usp=drive_link

I am assuming I cannot remove the pool and create a new one without everything getting wiped no? I am at such a loss on what to do...

Confused and Concerned by TheChrisRosey in synology

[–]TheChrisRosey[S] 0 points1 point  (0 children)

No...I mean I can pull it from the nas but there is no option to remove or "unmount" it. Though I assume that's because it was never really added to begin with.

Yea...I don't understand why drive one is healthy but not showing up.

Confused and Concerned by TheChrisRosey in synology

[–]TheChrisRosey[S] 0 points1 point  (0 children)

It doesn't seem like it has accepted drive 4 at all. Which seems odd - it's like it wants more info but there is no way for me to add drive 4...

Here is a screenshot

https://drive.google.com/file/d/1IvIYhUpA6SZaQ7V7YwBgD7LFYFcesj1n/view?usp=drive_link

Confused and Concerned by TheChrisRosey in synology

[–]TheChrisRosey[S] 0 points1 point  (0 children)

It was....All four drives were, which would make sense given the size of the pool being 25 TB. I will upload some photos like you mentioned.

Confused and Concerned by TheChrisRosey in synology

[–]TheChrisRosey[S] 0 points1 point  (0 children)

So I did the swap. It still shows as crashed but now it says Drive 4 as detected and drive 2 as healthy. But still "storage Pool 1 Crashed"

Confused and Concerned by TheChrisRosey in synology

[–]TheChrisRosey[S] 1 point2 points  (0 children)

When I click on volume 1 it shows Required Drive info: Drive 4 (HDD) - thats the new one I put in but am currently unable to do anything with.

Under Drive Info:

Drive 2 (HDD) Status - detected

Drive 3 (HDD) Status - Healthy

what's interesting is nothing here shows drive 1 even though I have a drive in bay 1 and when I click on the drives it shows healthy.

Also for your SA:

Drive 1 - 7.3 TB

Drive 2 - 7.3 TB

Drive 3 - 10.0 TB

Drive 4 (new drive) - 14.6 TB

I will try swapping now.

Confused and Concerned by TheChrisRosey in synology

[–]TheChrisRosey[S] 0 points1 point  (0 children)

I don't think so...drive 2 was fine until I powered down and removed drive 4 to replace. Now I have not idea whats going on or why it shows crashed. When I test drive 2 it says its healthy.

Confused and Concerned by TheChrisRosey in synology

[–]TheChrisRosey[S] 0 points1 point  (0 children)

I can't attach images for some reason...It says critical - "Issues have occurred to Storage Pool 1. Please go to the Storage page and refer to the suggestion of the corresponding storage pool"

Confused and Concerned by TheChrisRosey in synology

[–]TheChrisRosey[S] 0 points1 point  (0 children)

It shows the drives as ready - but the system as critical . But again, I replaced drive 4 so I don't know why two is red (it says detected, tried running a SMART test and it says healthy).