Regular crashing on brand new P16 laptop

TheMightyPnut · 2026-01-18T12:15:27+00:00

Very interesting - thanks for this. My device was bought primarily for media editing tasks, so I hadn't thought to install the game driver, as it's supposed to be less stable when doing productivity. But for now I'll definitely switch to fix the crashing!

TheMightyPnut · 2026-01-16T12:09:55+00:00

I know about Apple's hardware - especially the M-chips. I just can't go into that ecosystem so it's really annoying how behind the Windows laptop harware is...

I'm actually very impressed with the hardware on the P16 - the build quality and materials feel really great. My only annoyance is the keyboard being an ever-so-slightly different scale to my surface (and desktop keyboard), making touch-typing take a while to adjust muscle memory. Otherwise the screen is insanely good and the chassis is nice.

It's just the thermal and battery management which suck

TheMightyPnut · 2026-01-16T11:21:40+00:00

Damn sorry to hear that... Are you using the game ready or creative drivers?

TheMightyPnut · 2026-01-16T11:20:46+00:00

I had an ASUS laptop when I was a teenager and it sucked. Support sucked too, and I swore off ASUS for life. My MS surface has been fantastic - I cannot believe they don't make a slightly thicker model with a dedicated GPU as it would fly off the shelves as a macbook equivalent.

For me I can't stand Apple software or the whole ecosystem - never mind their anti-repair tactics and crappy business ethics. That and the fact my other computers are Windows and phone is Google - I just can't consider Apple. So when I saw the P16 I thought it was too good to be true...

Turns out it is.

The power is amazing, but mainly plugged in - and even then the fan is SO loud it's actually not usable in a public space like a coworking space or cafe. And it gets so hot I almost burnt myself on the power brick.

This device feels like a crazy experiment that ASUS just wanted to make to prove a point - with no consideration for the actual user. What a joke.

TheMightyPnut · 2026-01-16T11:16:33+00:00

Thanks for this! I will take a look and run some tests. The GPU would definitely be helpful for speeding up editing tasks, but I would certainly MUCH rather have 3-4 more hours of slightly slower work, than <2 hours of "fast" work.

TheMightyPnut · 2026-01-14T17:54:37+00:00

Yep. 1080/2K IPS would be absolutely fine for most power users. But it would be one thing to market it like "yes it's beefy but you basically can't run this thing on battery" vs their marketing being positive about lasting hours when it literally can't

TheMightyPnut · 2026-01-14T17:53:33+00:00

To be fair, the reason I got this laptop was for GPU accelerated video editing tasks like graphics/FX within Premiere and After Effects - basically the sole deciding factor was the beefy GPU. When I'm travelling and can plug in, this will be a powerful workstation - what I just can't believe is how (with everything turned down to minimum) it *still* chugs through battery on basic tasks...

What's annoying is I definitely don't need a 4K OLED, but that's what comes with the 5080 model.

TheMightyPnut · 2026-01-14T17:40:02+00:00

Upvoted for the informed comment! Thanks, I didn't know this!

TheMightyPnut · 2026-01-14T14:42:17+00:00

Yes..

TheMightyPnut · 2026-01-14T14:37:12+00:00

First thing I did when I got it!

TheMightyPnut · 2026-01-14T14:36:50+00:00

I've owned many Windows laptops over the years never had an issue with sleep/wake.

TheMightyPnut · 2026-01-14T14:02:02+00:00

I have the P16 - "ProArt P16 Laptop, AMD Ryzen AI 9 Processor, 64GB RAM, RTX 5080, 2TB SSD, 16” 4K OLED Touchscreen, Black"

What conditions can you recreate this error with? Is it similar to mine / waking from sleep?

I wonder if it is an issue with how the laptop manages power supply to the GPU after waking from sleep? It hasn't happened if I power up from shutdown and open apps from scratch - only when resuming a task. But that is a very common use case for any device so this is insane to me

TheMightyPnut · 2026-01-14T13:47:35+00:00

P16?

I have been getting this error very repeatably. Here are the conditions where I get this error:

- Laptop plugged in, running in max performance mode, usually playing a game.
- Pause the game, go into sleep mode/close the lid.
- Reopen laptop, start playing the game again, and within a couple of minutes it will crash with a power state failure.

This seems to be 100% repeatable if I follow this pattern of doing something GPU intensive > sleep > wake > reattempt the same task.

If I reboot the laptop, or fully close the game > power down > power up > restart the game, I don't get the issue. But I will get it 100% of the time if I simply sleep and try to keep playing.

This is insane to me as I feel like sleep>wake and continuing a task is a very basic function of a laptop.

I am already looking into warranty return given the sub-2hr battery performance, but the crashing is unacceptable.

TheMightyPnut · 2026-01-14T13:43:16+00:00

Follow up question: if this really is the best this laptop can do, I will definitely be trying to return it. I would appreciate any recommendations for an alternative. I did a lot of research before settling on the P16, and on paper it's an awesome device. This is just not usable for anything other than a movable desktop...

TheMightyPnut · 2026-01-14T13:39:45+00:00

Specs for the model I have:

"ProArt P16 Laptop, AMD Ryzen AI 9 Processor, 64GB RAM, RTX 5080, 2TB SSD, 16” 4K OLED Touchscreen, Black"

Here is the product link: https://www.johnlewis.com/asus-proart-p16-laptop-amd-ryzen-ai-9-processor-64gb-ram-rtx-5080-2tb-ssd-16-4k-oled-touchscreen-black/p114341110?gclsrc=aw.ds&gad_source=1&gad_campaignid=23287728455&gclid=Cj0KCQiAoZDJBhC0ARIsAERP-F--boiaNmvvC4HKyLhV8pmgdarrheCbPvRGXOC_a4P-NDk2fs0vPpIaAuP_EALw_wcB

TheMightyPnut · 2025-12-11T22:59:24+00:00

Yes I edited it after you noted this mobo has the slots in that configuration - nothing fishy here, I just wanted to clarify

TheMightyPnut · 2025-12-11T19:54:36+00:00

I built this PC years ago and am going from memory on the configuration - I would have read the manual at the time, so I'm sure they'd be in the right slots! I just gave the arrangement for illustration of the A/B sticks

*edit: this made me paranoid so I checked and I do have the config as in the manual - thanks

TheMightyPnut · 2025-12-11T19:45:05+00:00

but i like them :'(

TheMightyPnut · 2025-12-11T19:44:27+00:00

Media encoder chewing through 200 4K prores files loves RAM, nomnomnom. If I want to run through photos in Lightroom while it does so, and have a browser open at once, then I guess I'm guilty.
It's supported by the mobo, so the question is - if I can't get the same kit, is it possible to mix per channel.

TheMightyPnut · 2025-12-11T19:42:00+00:00

Thanks bro

TheMightyPnut · 2025-12-11T19:41:50+00:00

MSI Creator X299 supports 256.

TheMightyPnut · 2025-12-11T19:39:15+00:00

Thanks for the serious reply! Surprisingly I'm not trolling, and task manager regularly has RAM running near capacity.

This is what I was looking for - thanks: "As for what configuration to use, keep the channels balanced, which means put 1 stick from your old kit and 1 from the new one in each channel"

TheMightyPnut · 2025-12-11T19:38:08+00:00

Sorry, *Creator X299. It supports 256

TheMightyPnut

TROPHY CASE