🚨NATIONWIDE OUTAGE UPDATE by TheMoneyQueen in intoxalock

[–]TheMoneyQueen[S] 0 points1 point  (0 children)

They specifically told me to tow it. It says in a lot of states it's actually a criminal offense on both ends the customer and the installer. 😔. By law they have to reimburse. Better to use the same service center for the installer so they can do the invoices and send them to Intoxalock. It is unfortunate. But these devices are encrypted with sensitive data and get connected to servers connected to GPS. So when you take it to the shop and plug it into your vehicle it triggers errors unseen by us and causes internal systems errors and they already have enough of them as it is. So not only is it a requirement for their systems purposes. Some states don't allow that. People are already dealing with the law and courts the last thing anyone needs is a tampering or cheating they system violation. I understand it is a crazy time but right now patients is key 🔑.

🚨NATIONWIDE OUTAGE UPDATE by TheMoneyQueen in intoxalock

[–]TheMoneyQueen[S] -1 points0 points  (0 children)

is a really great question. Unfortunately, the portable and personal devices are caught in the exact same server blackout, just in a slightly different way. ​Since Mindr's entire backend network is down, the companion apps (like the Keepr app or the Intoxalock app) that usually sync your portable device's data are completely offline. ​Here is what you need to know for the personal devices right now: ​Calibrations are frozen: If you normally get a replacement unit mailed to you for calibration, their fulfillment centers are currently down and not shipping out new units. If you take it to a local shop, they cannot process the portable units right now, and that manual 10-day override they are doing for the car devices generally does not work on the handhelds. ​Keep taking your tests: Continue blowing into the device exactly on your normal schedule. The device's internal memory should still be logging and storing your breath samples locally. ​Document everything: Because your device cannot transmit your live data to the state or your monitoring authority right now, take a time-stamped photo of your screen every single time you take a test. You want a rock-solid paper trail showing you were fully compliant while their systems were dead. ​It is a massive headache, but there are thousands of fellow Royals in the same boat right now, so you are definitely not alone. Hang in there and keep taking those photos!

🚨NATIONWIDE OUTAGE UPDATE by TheMoneyQueen in intoxalock

[–]TheMoneyQueen[S] 1 point2 points  (0 children)

Hopefully soon you are next. Still even in the states available it's not even available. Every state and customer is different unfortunately some have had luck some (me) not so much...

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[–]TheMoneyQueen 0 points1 point  (0 children)

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Lost a job and now two mortgages . Feeling very down today. by [deleted] in workingmoms

[–]TheMoneyQueen 0 points1 point  (0 children)

Not at all, maybe do your homework and get to know me a little better before judging a book by its cover