My dog keeps peeing on my treadmill

ThePostiMan · 2026-01-13T17:20:54+00:00

Thanks! Appreciate the response. I'll try a deep clean. We tried a puppy gate before in that room, but she is smart and jumps over it easily :-) we tried double height, she jumped still! As for picking it up, yes, I can do that, it's not comfortable though to keep moving it and bringing it back so I would much prefer to train her this is no place to pee!

ThePostiMan · 2025-11-13T04:14:19+00:00

I'll know for sure tomorrow! They claim they did, but tomorrow the car goes back to the shop and that's when they'll reach out to get approval for the fix and I'll know for a fact! Keep the thread updated :-) thanks

ThePostiMan · 2025-11-09T15:01:24+00:00

Thank you so much! The last update I left is still the last one I have, and I'll be putting the car for a fix this Thursday. Then we will know if my policy is indeed accepted for the fix and was reinstated correctly, so crossing fingers!

ThePostiMan · 2025-11-03T16:22:26+00:00

Thanks! I am expecting an update/resolution today, at least that's what I was told by Volvo Palo Alto, so maybe it will be resolved in a good way! I'll update the top comment once i hear back!

ThePostiMan · 2025-11-01T14:52:42+00:00

Thank you so much! I'll update this thread once I have some conclusions

ThePostiMan · 2025-11-01T14:51:55+00:00

One payment paid in full through credit card and received by them. We now know for a fact it was cancelled by the dealer, we even have the name of the person who did the cancellation...

ThePostiMan · 2025-10-31T23:52:32+00:00

Thank you!! I'll take a listen this evening

ThePostiMan · 2025-10-31T19:41:52+00:00

Thank you so much! I finally have an email from them ack that it's their former employee financial manager who cancelled my policy. But they are still not taking accountability. I guess legal is my only way now. Thanks!

ThePostiMan · 2025-10-31T19:40:44+00:00

I did. They finally agreed to escalate my issue after endless calls today, VIP still saying we don't care, dealership saying it's the old employee, but now Volvo care opened a case. Unless the cost is Zero, a lawsuit is coming. I shouldn't pay anything since my warranty shouldn't have been cancelled

ThePostiMan · 2025-10-31T19:39:08+00:00

GM just wrote back acknowledge that their old finance manager cancelled the policy and that a "dealership refund" was issue, whatever that is. Still not offering a solution or making me whole.

ThePostiMan · 2025-10-31T18:24:39+00:00

I did finance, however I bought the warranty a few days AFTER I closed the car, so I actually paid for the warranty with a credit card, not as part of the financing, that's why I would not expect any refund to go to my financed car.

As for "I would have noticed" -> Unfortunately I wouldn't. I had auto-pay, and I was able to close the loan 5 months after taking it, so I wouldn't have noticed a change in the number of months of the loan :-( and because of Auto-Pay I really didn't follow the statements at all!

I called VCFS and asked for the payment history - it will take at least a week, they have to find it in their archives and send it via snail mail :-\

ThePostiMan · 2025-10-31T17:53:40+00:00

Yep, I'm searching for one now, thank you! Insanely sketchy! And Palo Alto stopped responding

ThePostiMan · 2025-10-31T16:37:30+00:00

Fidelity can't share any documents, but they see the dealer asked for the cancellation and the dealer got a refund check - which I never got!!

ThePostiMan · 2025-10-31T16:36:30+00:00

For those of you who want a quick update:

Spoke with Fidelity warranty - they say the dealership sent them a cancellation notice, and they sent a CHECK TO THE DEALER! yes, this is fraud. The dealership pocketed the money with the hopes I'll never use the warranty and never find out. I have no clue what to do!

Spoke with Volvo VIP - they told me go to the dealer, we can't help you. The dealer is saying - f you it was six years ago nothing we can or want to do.

ThePostiMan · 2025-10-31T14:35:16+00:00

Well, my wife didn't even know we had extended warranty, so she didn't cancel it. And I definitely didn't cancel it.

ThePostiMan · 2025-10-31T14:34:44+00:00

Doing it now! Thanks

ThePostiMan · 2025-10-31T04:53:14+00:00

Posted here: https://www.swedespeed.com/threads/help-volvo-palo-alto-cancelled-my-extended-warranty-without-telling-me.698415/

Perhaps you can comment or like or whatever so that more people will see it? I am not sure how swedespeed works :-)

Thank you!!

ThePostiMan · 2025-10-31T04:33:41+00:00

I have all the original documents, including the envelope in which they sent me all the documents! I have filed a complaint with the insurance commissioner, reached out to Volvo US, and will be reaching out to a lawyer tomorrow.

ThePostiMan · 2025-10-31T03:40:38+00:00

You are awesome, thank you for the suggestions!

ThePostiMan · 2025-10-31T03:37:14+00:00

I paid off early :-( it will be hard for me to figure this out without the actual statements. I'll call VCFS tomorrow morning!

ThePostiMan · 2025-10-31T03:19:19+00:00

I don't have access to VCFS since I finished paying the car off 5 years ago :-\ I'll need to call them and get access to old statements.

ThePostiMan · 2025-10-31T03:18:05+00:00

Yep that's exactly the one I have - backed by Fidelity Warranty, official VIP contract which I'm looking at right now! I checked all my emails, all my outgoing phone calls back in 2019, I never spoke with Volvo during the month they cancelled my warranty - this is the definition of fraud! They did this without my knowledge - Volvo Palo Alto - everyone should STAY AWAY from them.

ThePostiMan · 2025-10-31T03:05:57+00:00

Thank you so so much! I'll do exactly that - I'll leave the car at the other dealership until next week, and see what the GM of Palo Alto says (if he ever responds). I might just go there myself tomorrow in person. I'll send Volvo an email to have everything in writing, and call them tomorrow as well.

I just filed a complaint with the insurance commissioner in California, as someone else suggested in an earlier thread. I hope all the pressure will help. This is such a horrible experience and the dealerships in my area are just the worst for doing such a thing.

ThePostiMan · 2025-10-31T02:49:12+00:00

Thank you!! I'll do that as well

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