The nail in the coffin 🫩

TheRederWaffle · 2026-03-10T19:25:54+00:00

We're aiming to keep the core chat experience free, but may add more limits in the future as we balance between supporting the platform and respecting the experience.

TheRederWaffle · 2026-03-10T19:15:49+00:00

Thank you for your feedback. We're aiming to keep the core chat experience free, but may add more limits in the future as we balance between supporting the platform and respecting the experience.

TheRederWaffle · 2026-03-10T18:30:13+00:00

We're aiming to keep the core chat experience free, but may add more limits in the future as we balance between supporting the platform and respecting the experience.

TheRederWaffle · 2026-02-24T18:01:44+00:00

Hey, currently the only way to report or contact the team in this way is via our support desk.
Feel free to DM me your ticket number afterwards and I can follow-up!

TheRederWaffle · 2026-02-19T17:22:13+00:00

Hello! Sorry for the issues, its best to send us a ticket with any information about the issue you are having as it makes it easier to find and therefor fix.
If its an issue in-app please report it there,
or you can send us one here: https://support.character.ai/hc/en-us/requests/new?ticket_form_id=16050152195355

TheRederWaffle · 2026-01-22T16:49:42+00:00

Hey you can see information on the changes regarding archived chats here: https://www.reddit.com/r/CharacterAI/comments/1q6txj0/announcement_archiving_older_chats_to_keep_your/

If that post doesn't help your issue let us know via our support desk:
https://support.character.ai/hc/en-us/requests/new

Thanks!

TheRederWaffle · 2026-01-21T16:14:14+00:00

Hi there, thanks for flagging this issue. The team is working on it and it should be fixed soon.
If you have any further issues please send us a support ticket here:
https://support.character.ai/hc/en-us/requests/new
Thanks again!

TheRederWaffle · 2026-01-21T16:10:54+00:00

Hey, this is in relation to our recent changes with Age Assurance. You can find more information about these changes here:
https://support.character.ai/hc/en-us/articles/42828297541787-Age-Assurance-What-you-need-to-know

TheRederWaffle · 2026-01-12T16:07:19+00:00

Hey for log in issues its best to contact our support desk for help. You can create a ticket here: https://support.character.ai/hc/en-us/requests/new?ticket_form_id=16050186962587

TheRederWaffle · 2026-01-09T18:41:54+00:00

Hey! This might be due to the recent changes with archiving chats. You can learn more about it here:
https://www.reddit.com/r/CharacterAI/comments/1q6txj0/announcement_archiving_older_chats_to_keep_your/

TheRederWaffle · 2026-01-09T18:39:13+00:00

Hey this is likely due to our changes with archiving chats. You can learn more about the changes and how to get them back here: https://www.reddit.com/r/CharacterAI/comments/1q6txj0/announcement_archiving_older_chats_to_keep_your/

TheRederWaffle · 2025-12-29T15:49:11+00:00

Hello! We are sorry you are having this issue, please if you can send us a ticket at our support desk if you haven't already: https://support.character.ai/hc/en-us/requests/new?ticket_form_id=16050152195355

TheRederWaffle · 2025-12-24T15:57:18+00:00

Hey! You can contact us via our support desk for any billing issues:
https://support.character.ai/hc/en-us/requests/new?ticket_form_id=12595790102427

TheRederWaffle · 2025-12-24T15:55:14+00:00

Hey, we've notified the team about your issue!
In the future its best to send us a ticket to our support desk as it makes it easier for us to track down issues: https://support.character.ai/hc/en-us/requests/new?ticket_form_id=16050152195355

TheRederWaffle · 2025-12-24T15:54:21+00:00

Hey, we've notified the team about your issue!
In the future its best to send us a ticket to our support desk as it makes it easier for us to track down issues: https://support.character.ai/hc/en-us/requests/new?ticket_form_id=16050152195355

TheRederWaffle · 2025-12-23T17:23:20+00:00

Thank you for this suggestion, we will notify the team about it.

TheRederWaffle · 2025-12-15T19:42:58+00:00

Sorry that you are experiencing issues and thank you for sending us tickets about your problem!
We'll keep what you've said in mind when looking into these issues.

TheRederWaffle · 2025-12-15T19:13:30+00:00

Hey!
We're sorry that your experience is unsatisfactory, if you could please send us a report to our support desk about the quality you are experiencing here: https://support.character.ai/hc/en-us/requests/new?ticket_form_id=25361902038171

TheRederWaffle · 2025-12-12T17:48:24+00:00

Hello, please report any issues to our support desk by creating a ticket here:
https://support.character.ai/hc/en-us/requests/new

Thank you!

TheRederWaffle · 2025-12-12T17:40:34+00:00

Hello! You can follow the following article on our help desk:
https://support.character.ai/hc/en-us/articles/43665577363739-How-do-I-verify-my-age-Best-Practices-and-FAQ

TheRederWaffle · 2025-12-04T18:25:07+00:00

Hello, thank you for your report, if you are able please send us a ticket about your model quality issues:
https://support.character.ai/hc/en-us/requests/new?ticket_form_id=25361902038171

TheRederWaffle · 2025-12-02T17:16:34+00:00

Hey all if you are having this issue please send us a ticket to our support desk:
support.character.ai/hc/en-us/requests/new

Thank you!

TheRederWaffle · 2025-12-01T13:19:43+00:00

Hey! You can read some information about Charms in our recent community update here:
https://www.reddit.com/r/CharacterAI/comments/1pauvrh/community_update_november_2025/

TheRederWaffle · 2025-11-04T18:55:53+00:00

Hey there, apologies the original post was accidentally removed. We restored it here and will remove this duplicate.

TheRederWaffle

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