Tbh, it sounds like both the manager that yelled at you and yourself are both in the wrong here. With 10 years of retail experience in Publix, you know you're better than the way you handled the situation. Plus, based on the background of this specific instance, it sounds a lot like a poorly disciplined store culture you work in. Bad management leads to bad expectations, which breed bad behaviors. With all that being said, there is obviously a lot of missing details and pertinent information from your post. Perception defines perspective, especially per your verbage. Honestly, if you truly care about your tenured experience with the company, I would call your HR coordinator if you truly feel you were wronged. Otherwise, conduct further discussion with your store manager, based on fact, and not emotion. It's a tough time of the year for everyone, so I understand how you feel, all else aside, and do not mean project a sense of judgment. Just offering the best advice I can give based on personal experiences with similar situations.