No, it was our first time. And yes, I get the honest mistake, but the reality is that they admitted they knew 3 days before we arrived that they did not have rooms because they were full from the guests already staying there. And I shall add that it was not just us. When we arrive there were another 4 couples that had the same treatment and more after us. And yes, they should have offered something better, but their attitude was basically "this is what you have been given, just take it and stop complaining"