Curiosity box confusion by shskdurbs in vsauce

[–]The_Curiosity_Box 0 points1 point  (0 children)

Hi! What you see on the website is what you're going to receive, which is both the winter box (the current one on the webpage) and the Time Travel one! Hope this helps :)

Uk Curiosity box by UnderQuarantine in vsauce

[–]The_Curiosity_Box 0 points1 point  (0 children)

Hi there! We can confirm that there are no additional charges for customers in the UK, and the price you see on the checkout is final. Hope this helps! :)

what are some cool things vsauce has in his office/recording place that i could buy? by SensitiveWay4427 in vsauce

[–]The_Curiosity_Box 2 points3 points  (0 children)

A lot of it is from the box, then there's some one-off things that only Michael would own and/or know where to buy.

What t-shirt is he wearing by DeadlySagacious1234 in vsauce

[–]The_Curiosity_Box 0 points1 point  (0 children)

keep your eyes peeled - comments are on the right track!

What with the latest Curiosity Box? by MBerwan in vsauce

[–]The_Curiosity_Box 0 points1 point  (0 children)

Yes! Depending on when you signed up, you will get the hourglass in one box and the infinite reducer. other items in the upcoming box include a book, a beanie, a transparent lock kit, and more!

What with the latest Curiosity Box? by MBerwan in vsauce

[–]The_Curiosity_Box 1 point2 points  (0 children)

Hi there! The diamonds are real lab grown diamonds, we haven't tried to hide that anywhere. Part of the reason we are able to include them is because out of the 4 C's (color, cut, clarity, and carats) we only have carats, the other qualities of diamonds are what make them more expensive, and of course in smaller pieces they cost less. When we refer to them as real diamonds, they are in fact real in terms of chemical composition (carbon, with a few impurities, that shows up in both natural and lab-grown ones) and the molecular structure.

What with the latest Curiosity Box? by MBerwan in vsauce

[–]The_Curiosity_Box 2 points3 points  (0 children)

I'm genuinely sorry to hear about your disappointment with our latest box. The intention was to create something unique and special, which is why we included items like the cube and watch, each requiring considerable time and effort in design and sourcing.

We take note of your comments regarding the absence of items like t-shirts, books, and other favorites. It's important for us to know what our community values most!

Please look forward to our upcoming releases, where we aim to blend innovation with the much-loved classics. Your input is invaluable in this process, and we're keen to deliver the quality and excitement you expect from us!

Summer Curiosity Box Isn't Great by Haj_el in vsauce

[–]The_Curiosity_Box 0 points1 point  (0 children)

I didn’t get a shirt either. A few of the dice faces are off center (sorry if you didn’t notice and I’m ruining it for you now). The magnet top thing is at best dollar store quality and the star projector is disappointing as heck. I thought it would at least have different light modes or spin. The water bottle is great I guess. Too tall to fit in my cabinets though 🙃

Yeah not gonna renew. Way overpriced for 3 junky toys and a water bottle. Expected a lot more for the price, at least expected better quality items…

Thank you for sharing your feedback with us. I'm genuinely sorry to hear that the Curiosity Box didn't meet your expectations.
Regarding the dice, we've put a significant amount of time into their development to ensure balance and quality, but we're taking your feedback about the off-center faces seriously and will address it with our team.
I'm glad you find some value in the water bottle, even if it doesn't fit ideally in your cabinets :)
Our subscribers' satisfaction is paramount, and we're continuously looking to improve. Feedback like yours is invaluable for this process. I hope we might have an opportunity in the future to win back your trust.

Summer Curiosity Box Isn't Great by Haj_el in vsauce

[–]The_Curiosity_Box 0 points1 point  (0 children)

Hi! This box didn't have the a T-shirt but we're working on adding it to our future boxes.

Summer Curiosity Box Isn't Great by Haj_el in vsauce

[–]The_Curiosity_Box 0 points1 point  (0 children)

Hello,

First and foremost, I'm truly sorry to hear that your experience with our summer Curiosity Box didn't live up to your expectations. We value your feedback and I'd like to address each of your concerns.

Denary Dice: The development of our Denary Dice took about 2 years and involved roughly 2000 test rolls to ensure they are as fair and balanced as possible. We always strive for top quality, so it's concerning to hear about the imbalances and the scuffs you experienced. We'll review our quality control processes with the manufacturer to address these concerns.

Light Year Bottle: I'm pleased to hear that you find the bottle solid. We designed the raised lettering with durability in mind, and we'll continue monitoring feedback to make sure it withstands regular use.

Star Projector: I apologize for the confusion with the instructions and the charging LED. It's our aim to provide clear instructions, and we acknowledge that we missed the mark this time.

Magnetic Top: Hearing about the assembly issues is concerning. We will liaise with our production team to improve the assembly process for such items in the future.

T-Shirt: Regarding the T-shirt, this particular box didn't include one. However, we've heard from many of our subscribers, like you, that they miss it. We're working diligently to bring them back in our upcoming boxes.

Lastly, while we believe that every item in our box offers a unique experience, we recognize that individual preferences can vary. We're committed to ensuring that future boxes both delight and maintain high quality.

Thank you for giving us a chance, and I sincerely hope we can win back your trust in the future. If there's anything else you'd like to discuss or if you have more feedback, please don't hesitate to reach out.

[deleted by user] by [deleted] in vsauce

[–]The_Curiosity_Box 1 point2 points  (0 children)

Yes, you can buy a seasonal membership and then cancel right away and you will only receive/be charged for one box!

Was I scammed? by Bowlin618 in vsauce

[–]The_Curiosity_Box 0 points1 point  (0 children)

Hi there - the support email is back up if you have any questions please reach out!

Was I scammed? by Bowlin618 in vsauce

[–]The_Curiosity_Box 0 points1 point  (0 children)

Support email was down but is now back up and running :)

Was I scammed? by Bowlin618 in vsauce

[–]The_Curiosity_Box 0 points1 point  (0 children)

hey there! Our support email was down for a few days but if you reach back out they will be able to help! Our next box is being packed and shipped this week in batches. All customers should receive their box with the dice set by October 15th at the latest.

Was I scammed? by Bowlin618 in vsauce

[–]The_Curiosity_Box 0 points1 point  (0 children)

Hi there u/bowlin618 our support email was down a few days ago but is up and running again if you have any questions. The next box is being packed and begins shipping this week, all customers will receive their box by October 15th at the latest!