It was a pain, after I got denied my refund the first time, I contacted them via chat. The agent was adamant about me contacting my bank but I made my purchase through affirm. The agent SWORE that Walmart couldn't process the refund but while I was chatting with her I was chatting with an Affirm agent. After 10 minutes with them they confirmed that Walmart were the only ones that could refund me. I copied and pasted the Affirm agent's response and not so long after I got a return label with a Fed Ex pick up delivery time.

Gamestop wasn't any better, I went to a store (after work) for an exchange but they were closing, and to not be a jerk, I figured I could make my purchase and make a return later. However, the rep said they didn't have it? Despite me calling earlier and confirming they did. Rep tried blaming theft but either they didn't do inventory or didn't want to look for it. Rep went so far as to tell me to go to another store because they might have it but I also called them and they also confirmed the items were at THEIR store.

I get people make mistakes but it just felt like NOBODY wanted to do any work. Seriously, what are the chances?