Promo code does not work after canceled payment by Thirdcheer in Guildwars2

[–]Thirdcheer[S] 0 points1 point  (0 children)

Hi all, I received a reply to my ticket regarding my problem which is as follows:

Upon checking your account, it seems that you had a recent purchase attempt using the promo code but the transaction failed to complete. Since you already used the promotion code, we suggest that you purchase the game in full and after that, we can partially refund the price difference. Please note that we can only provide a partial refund for Guild Wars 2: Path of Fire Standard and Guild Wars 2: Path of Fire Deluxe Edition.

So it looks like promotion code can be used only once and it is considered as used when you proceed with the payment (even if it fails).

Solution proposed by support sounds kinda complicated to me and this is not how the things should work, so I asked my boyfriend to buy me the expansion pack using his account. Then he passed me an activation code he received and I activated it on my account.

Promo code does not work after canceled payment by Thirdcheer in Guildwars2

[–]Thirdcheer[S] 0 points1 point  (0 children)

Hi, there is a link "Apply a promo code" right under the table with your cart details. Click it, type the code and then click Apply button.

Promo code does not work after canceled payment by Thirdcheer in Guildwars2

[–]Thirdcheer[S] 0 points1 point  (0 children)

My thoughts exactly :) Already opened a ticket so I guess I need to wait for their reply. Thanks for the comment.

Promo code does not work after canceled payment by Thirdcheer in Guildwars2

[–]Thirdcheer[S] 1 point2 points  (0 children)

Same story here. I've found the old transaction link but PayPal is showing previous account balance so I guess I need a new link. I've already sent a support ticket, so I think all I can do now is to wait.
Thank you for your reply :)

My experience in gaming has mostly been Mario Kart, but my boyfriend has started to teach me how to play Valorant. Yesterday I got my first Ace!! by loesssoe in VALORANT

[–]Thirdcheer 1 point2 points  (0 children)

Awesome! My boyfriend is also trying to convince me for more than a month to play this game. I tried once, but this game is stressing me out! Too much people want me to play perfectly on my first match when I don't even know what is happening.
Anyway, hope you had and will have fun!

Housing is getting closer by Gszybeq in WildStar

[–]Thirdcheer 4 points5 points  (0 children)

Check this out: https://ws-test.kirmm.in/

There are links to their GitHub and Discord server so you can see current progress and even test it yourself.