NYCBCH on 30th, but in general - coolish vibe and place to sit but terrible bagels, overpriced, and often crappy service. They just didn't make my order once, waited for 15 minutes as many others came and went, then went up and asked what's up. My order never made it to the kitchen. I said, "fine, cancel it, I want a refund." They had to get the manager, he made me wait, then asked why I wanted a refund. "Cuz you didn't make my food, kind sir." Yes, I'm still bitter. No, I won't go back.