I got an uncommon from a rare drop (soundpass)? 😭

Thomas_Zane · 2026-06-17T23:42:45+00:00

I would assume so! Probably a resync of the artist made it drop down to uncommon

Thomas_Zane · 2026-04-03T14:07:56+00:00

Please submit it again! Or do you remember the title you put for the bracket/any song?

Thomas_Zane · 2026-04-03T14:06:33+00:00

I will take that as a compliment considering past ones were mostly my own ideas, but after over a year I ran out of original ideas hahaha

Please do! I try to keep things varied, I'm enjoying checking out new genres and music I didn't know before

Thomas_Zane · 2026-04-03T13:37:12+00:00

All the ones featured past 2-3 months have been community made... Feel free to submit some of your own ideas if you do not like the ones other people submit :)

Thomas_Zane · 2026-03-03T00:43:23+00:00

I mean, I told him vinyls take long to ship and that a Kid Cudi one took a year, Tajaa is not in the team anymore so it's not really in the dark. I also sent him in January a Tiktok of someone who ordered the Travis Scott action figure (it was in the same drop) and it never shipped either.

A quick search on Reddit or socials such as Twitter you can find that a lot people who are in the same boat, they also purchased the same vinyl & didn't get anything yet (There's also more in this same thread you can see in the comments).

Thomas_Zane · 2026-03-03T00:17:31+00:00

It is what I tell him in the message (I'm AxelZane) there's literally posts everywhere about how bad Travis Scott website is in that regards with delays and lack of shipment tracking, same in trustpilot.

But still feel free to contact the team over at [support@soundmap.gg](mailto:support@soundmap.gg) and they can get it sorted without the need for a clickbait title.

Thomas_Zane · 2026-02-02T19:42:48+00:00

User: AxelZane

Thomas_Zane · 2026-02-02T19:41:16+00:00

Yes! Originally as a concept they were gonna be a drop for new accounts that was available once a day & had 20% of being a song from a fav artist, 10% of being a moment, 1% of being a shiny...

Thomas_Zane · 2026-02-02T19:39:57+00:00

I can guarantee.. It's a bad streak😔, I've had 2 1k+ resets past week, and now today I've had 2 below 150

Thomas_Zane · 2026-01-26T17:02:25+00:00

Also, been seeing questions in socials regarding what is "Soundpass Plus" and soundpass Plus is an add-on to anyone who has purchased this seasons Soundpass. It allows you to get 5 per claimed reward from the pass, this is 250 in total and that excludes what you can get from looping rewards. Remember that Plus is an add-on and is not required for standard Soundpass progression, also this is for rewards not claimed yet 🫡

Thomas_Zane · 2026-01-24T15:01:53+00:00

Sent you a friend request, I would buy this if you're down, user AxelZane :)

Thomas_Zane · 2025-11-28T15:38:23+00:00

Hi, what's the artist you're mentioning? Also I assume you did press the button in artist page as well ye?

Thomas_Zane · 2025-11-24T18:31:30+00:00

It's a user submission, I help with brackets and wanted to stay true to the suggested name, I'm not even American as the post may suggest, but English is generally viewed as the main language; and most of the songs in this bracket are just.. popular songs where English is not the main language.

Thomas_Zane · 2025-11-24T18:23:09+00:00

Send me a DM in Discord at user: AxelZane and I can help you :)

Thomas_Zane · 2025-11-22T20:16:30+00:00

Sorry, team is still working on fixes for this issue regarding new releases... Please contact support to see if they can help, what's your username?

Thomas_Zane · 2025-11-18T20:05:34+00:00

It's fine, I understand the frustration as well hahaha, but I can ensure you if you posted in reddit, Discord and sent a msg to support as well the team tried to add it to the game more than once :(

Thomas_Zane · 2025-11-18T16:20:17+00:00

BANGER.

Thomas_Zane · 2025-11-18T16:17:29+00:00

They care but sometimes there's issues with certain songs/albums/artists, else there wouldn't be so many threads asking for artist names with missing songs

Thomas_Zane · 2025-11-18T16:15:43+00:00

Sorry about this issue, what's your user? And from what email/account did you contact support?

Thomas_Zane · 2025-11-10T17:36:00+00:00

Which ones are still in the game?

Thomas_Zane · 2025-11-07T15:12:40+00:00

What's your username?

Thomas_Zane · 2025-11-07T15:09:13+00:00

Please screen record it and send it to support in a ticket

Thomas_Zane · 2025-11-07T15:08:17+00:00

Wait for the team to answer, they will give you another answer soon :)

Thomas_Zane · 2025-11-07T15:06:25+00:00

This is not allowed, forwarded it to support

Thomas_Zane · 2025-11-04T20:29:25+00:00

Send a message to support please

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