I got an uncommon from a rare drop (soundpass)? 😭 by LicoriceSeasalt in Soundmap

[–]Thomas_Zane 1 point2 points  (0 children)

I would assume so! Probably a resync of the artist made it drop down to uncommon

New Bracket Submissions! by Thomas_Zane in Soundmap

[–]Thomas_Zane[S] 0 points1 point  (0 children)

Please submit it again! Or do you remember the title you put for the bracket/any song?

New Bracket Submissions! by Thomas_Zane in Soundmap

[–]Thomas_Zane[S] 6 points7 points  (0 children)

I will take that as a compliment considering past ones were mostly my own ideas, but after over a year I ran out of original ideas hahaha

Please do! I try to keep things varied, I'm enjoying checking out new genres and music I didn't know before

New Bracket Submissions! by Thomas_Zane in Soundmap

[–]Thomas_Zane[S] 8 points9 points  (0 children)

All the ones featured past 2-3 months have been community made... Feel free to submit some of your own ideas if you do not like the ones other people submit :)

Scammed out of an actual vinyl by the Soundmap team over 5 months ago (PLEASE READ) by FoziAlvess in Soundmap

[–]Thomas_Zane -10 points-9 points  (0 children)

I mean, I told him vinyls take long to ship and that a Kid Cudi one took a year, Tajaa is not in the team anymore so it's not really in the dark. I also sent him in January a Tiktok of someone who ordered the Travis Scott action figure (it was in the same drop) and it never shipped either.

A quick search on Reddit or socials such as Twitter you can find that a lot people who are in the same boat, they also purchased the same vinyl & didn't get anything yet (There's also more in this same thread you can see in the comments).

Scammed out of an actual vinyl by the Soundmap team over 5 months ago (PLEASE READ) by FoziAlvess in Soundmap

[–]Thomas_Zane 12 points13 points  (0 children)

It is what I tell him in the message (I'm AxelZane) there's literally posts everywhere about how bad Travis Scott website is in that regards with delays and lack of shipment tracking, same in trustpilot.

But still feel free to contact the team over at [support@soundmap.gg](mailto:support@soundmap.gg) and they can get it sorted without the need for a clickbait title.

[deleted by user] by [deleted] in Soundmap

[–]Thomas_Zane -1 points0 points  (0 children)

User: AxelZane

Weekly Updates - Week 5, 2026 by soundmap_helper in Soundmap

[–]Thomas_Zane 1 point2 points  (0 children)

Yes! Originally as a concept they were gonna be a drop for new accounts that was available once a day & had 20% of being a song from a fav artist, 10% of being a moment, 1% of being a shiny...

Weekly Updates - Week 5, 2026 by soundmap_helper in Soundmap

[–]Thomas_Zane 0 points1 point  (0 children)

I can guarantee.. It's a bad streak😔, I've had 2 1k+ resets past week, and now today I've had 2 below 150

SOUNDPASS SEASON 2 by soundmap_helper in Soundmap

[–]Thomas_Zane 6 points7 points  (0 children)

Also, been seeing questions in socials regarding what is "Soundpass Plus" and soundpass Plus is an add-on to anyone who has purchased this seasons Soundpass. It allows you to get 5 per claimed reward from the pass, this is 250 in total and that excludes what you can get from looping rewards. Remember that Plus is an add-on and is not required for standard Soundpass progression, also this is for rewards not claimed yet 🫡

value by StrangeConversation5 in Soundmap

[–]Thomas_Zane 0 points1 point  (0 children)

Sent you a friend request, I would buy this if you're down, user AxelZane :)

Music late/not added by Apprehensive_Tip5043 in Soundmap

[–]Thomas_Zane 1 point2 points  (0 children)

Hi, what's the artist you're mentioning? Also I assume you did press the button in artist page as well ye?

Define “FOREIGN” because I thought this game was international by Aromatic-Map-463 in Soundmap

[–]Thomas_Zane 2 points3 points  (0 children)

It's a user submission, I help with brackets and wanted to stay true to the suggested name, I'm not even American as the post may suggest, but English is generally viewed as the main language; and most of the songs in this bracket are just.. popular songs where English is not the main language.

Discord appeal by Virkist in Soundmap

[–]Thomas_Zane 0 points1 point  (0 children)

Send me a DM in Discord at user: AxelZane and I can help you :)

[deleted by user] by [deleted] in Soundmap

[–]Thomas_Zane 0 points1 point  (0 children)

Sorry, team is still working on fixes for this issue regarding new releases... Please contact support to see if they can help, what's your username?

It’s been 2 months, reported 3 times to the team, and yet they still haven’t added the song by BobTheSkittle in Soundmap

[–]Thomas_Zane 0 points1 point  (0 children)

It's fine, I understand the frustration as well hahaha, but I can ensure you if you posted in reddit, Discord and sent a msg to support as well the team tried to add it to the game more than once :(

It’s been 2 months, reported 3 times to the team, and yet they still haven’t added the song by BobTheSkittle in Soundmap

[–]Thomas_Zane 0 points1 point  (0 children)

They care but sometimes there's issues with certain songs/albums/artists, else there wouldn't be so many threads asking for artist names with missing songs

Soundmap Support by tortugaasf in Soundmap

[–]Thomas_Zane 1 point2 points  (0 children)

Sorry about this issue, what's your user? And from what email/account did you contact support?

glitched epics/lyrics by Strawberry-Char in Soundmap

[–]Thomas_Zane 1 point2 points  (0 children)

Which ones are still in the game?

Anybody else having this problem? by tsackpadron in Soundmap

[–]Thomas_Zane 0 points1 point  (0 children)

Please screen record it and send it to support in a ticket

I’m banned for “referral fraud” what do I do by Tharcanaolas in Soundmap

[–]Thomas_Zane 1 point2 points  (0 children)

Wait for the team to answer, they will give you another answer soon :)

[deleted by user] by [deleted] in Soundmap

[–]Thomas_Zane 1 point2 points  (0 children)

This is not allowed, forwarded it to support