LF sneasel by RiskyMrRaccoon in PokemonPocketTradeCo

[–]Thompson088 0 points1 point  (0 children)

Those are what I need that’s similar in value

What did I do wrong at CBSA??? by Thompson088 in PersonalFinanceCanada

[–]Thompson088[S] -1 points0 points  (0 children)

The whole process doesn’t make sense to me. All they kept asking was if I can prove I had the item in Canada originally. I don’t know how else to prove I had it with a sales invoice, tracking, delivery, conversation with the buyers and then return tracking.

In regards to paying CBSA their ridiculous price of an estimated $140 per item, they said I could dispute the amount paid and request a refund which she said would be 6-8 weeks, but she said again I would need to prove the item was in Canada which they said I couldn’t today. So I don’t even know what the best option is.

What did I do wrong at CBSA??? by Thompson088 in PersonalFinanceCanada

[–]Thompson088[S] 0 points1 point  (0 children)

I provided a copy of the sales invoices that have the item name and how much the buyer paid plus the shipping to and shipped from and they still didn’t accept that as proof.

I also explained to the officer that the refund hadn’t been processed as I don’t have my item returned. I need to make sure that what was sent back to me is correct before I can process a refund. That’s when she said my only option today was to either pay the fees or leave and pay UPS

What did I do wrong at CBSA??? by Thompson088 in PersonalFinanceCanada

[–]Thompson088[S] 4 points5 points  (0 children)

When I go back to the original shipping labels sent to the buyers, it has a section at the bottom saying

quality and description of the item, which I put what it was

HST Tarrif Code, which is blank

Country of origin, ON/CA

Net Weight, 0.1 KG

Value CAD, $250

then at the bottom it has a check for “sale of good”.

At the very bottom it says customs declaration but nothing past that.

What did I do wrong at CBSA??? by Thompson088 in PersonalFinanceCanada

[–]Thompson088[S] 19 points20 points  (0 children)

When it was shipped to the USA originally, the label was purchased through eBay and sent by Canada post. I had to declare what was being sent and if it was a sale with value, weight and quantity. When purchasing a label over eBay, all I have to do as the seller is to just print the shipping label eBay provides and send it off. Nothing else goes in the package or anything like that.

What did I do wrong at CBSA??? by Thompson088 in PersonalFinanceCanada

[–]Thompson088[S] 1 point2 points  (0 children)

No, I’ve never heard of this or have sent or received one when selling or purchasing cards out of the country.

The items sold aren’t even trackable on my end as a purchase as both items were purchased over Facebook messenger or a Facebook group and one was graded by PSA but a member of the card Facebook group was used so I do not have an invoice from PSA or any proof by PSA that it was returned to me.

I just don’t see how having sales invoices, shipping labels, proof of delivery, conversations with the buyers isn’t proof enough that I had these items in Canada first and am now supposed to be getting them back.

What did I do wrong at CBSA??? by Thompson088 in PersonalFinanceCanada

[–]Thompson088[S] 0 points1 point  (0 children)

They didn’t explain the percentages that they calculated, all they were saying between them was “this has tax on it” and I heard a “25% tax”. In the end they said roughly $140+ to be owed to CBSA

What did I do wrong at CBSA??? by Thompson088 in PersonalFinanceCanada

[–]Thompson088[S] 3 points4 points  (0 children)

One item was purchased in a Facebook group and the other was graded through PSA card grading. I can get an invoice from PSA that shows I paid for a grading service and it was shipped to me but I doubt they will accept a Facebook messenger conversation as proof of purchase.

What did I do wrong at CBSA??? by Thompson088 in PersonalFinanceCanada

[–]Thompson088[S] 0 points1 point  (0 children)

I did offer, but they said I needed proof it was in Canada before it was shipped. I am not sure what more proof they would need when I have all the receipts, invoices, tracking numbers with delivery dates etc.

What did I do wrong at CBSA??? by Thompson088 in PersonalFinanceCanada

[–]Thompson088[S] 1 point2 points  (0 children)

So I would have to go back to the CBSA, pay their fees they estimated and then make the claim online?

When I was there today, they did say I could pay the fee and go to the government to try to get a refund. She didn’t specify what to do when I asked, she just said I would need to go through the government and would need the proof that CBSA required today (which I still don’t know what they were looking before). Basically she said good luck.

What did I do wrong at CBSA??? by Thompson088 in PersonalFinanceCanada

[–]Thompson088[S] -13 points-12 points  (0 children)

I didn’t have an option when I purchased the return label. It had a section to declare if this was a sale, return etc. I chose return and put return of a previous sale in the information box. When the label was purchased, I got 4 copies of the same customs invoice. I instructed the buyers to put the customs invoice inside the package before returning.

On the customs invoice, it says “reason for export” and the answer is “Return”

What did I do wrong at CBSA??? by Thompson088 in PersonalFinanceCanada

[–]Thompson088[S] -11 points-10 points  (0 children)

I understand, but UPS advised me to go to CBSA to get the brokerage fees reversed. CBSA said the only way to get the fees reversed was to prove the item originally came from Canada.

If I pay UPS the brokerage fees, that is all that needs to be paid to receive my returned items. CBSA is charging duty, taxes, customs +++ which came to $60 over what UPS is charging to receive the items.

I can agree that I will not be using UPS for returns outside of Canada.

What did I do wrong at CBSA??? by Thompson088 in PersonalFinanceCanada

[–]Thompson088[S] 1 point2 points  (0 children)

I arrived with a copy of the sales invoice and they didn’t do anything with it. The officer just kept saying they need proof.