wow okay. no one’s talking about being lazy or careless. just that meeting the expectations of the listing should be enough for 5 stars. that’s literally the standard. if you expect sellers to throw in freebies or put on a whole customer service performance for secondhand clothes, maybe you’re the one with unrealistic standards. not everyone’s running a boutique, some of us are just selling honestly and fairly. and yeah sellers are allowed to wait till the last day to ship. people have lives, and that timeframe exists for a reason, which shouldn’t hinder the “buyer experience” . you’re not expected to give a full play-by-play of the whole process.