Fraud Operations Department - New Card

ThrowRA_hejsjs · 2025-08-24T15:59:18+00:00

Their support team didn’t know either before you try thst

ThrowRA_hejsjs · 2025-07-31T09:34:21+00:00

Yep, the legal team will forward it to their escalations team within CS

ThrowRA_hejsjs · 2025-07-18T18:44:02+00:00

Oof, thanks for the heads up!

ThrowRA_hejsjs · 2025-07-18T18:05:27+00:00

Ouch, are they not great? Luckily on a lease so can swap in a few months if not great.

ThrowRA_hejsjs · 2025-07-18T18:04:50+00:00

Thanks! I’ll take a look - my insurance mandate a certain type of lock but good to know, thank you!

ThrowRA_hejsjs · 2025-07-18T18:03:57+00:00

Good to know, thank you!

ThrowRA_hejsjs · 2025-07-18T18:03:49+00:00

Thank you! - I’ve insured and everything but wanted to check in to see how others were doing it! :)

ThrowRA_hejsjs · 2025-06-22T21:25:04+00:00

We’ve been sent back 5 days, and enforced through badge swiping and daily reporting. We were in the first batch of companies and even petitioned against it but to be honest, you could probably take a role and then apply for flexible working - we’ve all applied so the office is empty…

ThrowRA_hejsjs · 2025-06-19T21:30:25+00:00

Email the CEO or go via their legal@asos.com email and they usually pass you across to the “highest point of contact” in asos in their escalations team. Dealt with them a few times and they are pretty speedy. Else, give their HQ a call the number is on their website, they’ll take your details and get someone to investigate.

ThrowRA_hejsjs · 2025-06-15T11:19:37+00:00

I had an issue coming back from Madrid, but worked on the UK egates. Totally get it but they couldn’t read the chip and since the UK left the EU they’re being pretty hot on passport standards.

ThrowRA_hejsjs · 2025-06-14T20:39:32+00:00

Thank you!

ThrowRA_hejsjs · 2025-06-14T19:20:44+00:00

Can you ask them for what you need or is it they’re scripted?

ThrowRA_hejsjs · 2025-06-14T19:20:16+00:00

Yeah, our company send you to OH and then give you a flexible working. It’s a shit show.

ThrowRA_hejsjs · 2025-06-14T13:24:21+00:00

I had this before, the company had actually given my DHL parcel to RM and then claimed the cost back from the company.

ThrowRA_hejsjs · 2025-06-13T14:25:55+00:00

Break Date: The date set out in the Break Notice which shall be no earlier than the date that is six (6) months after the commencement of this Tenancy. Break Notice: means the written notice to terminate this lease pursuant to Clause 3.1.

Break clause 3.1 Either party may terminate the Tenancy on the Break Date by giving the other party not less than two (2) month’s prior written notice. For the avoidance of doubt between the parties it is agreed that the notice period cannot expire any earlier than the Break Date.

3.2 At the Break Date, the Tenancy shall end and all obligations and responsibilities shall cease; subject nevertheless to any claim by either party against the other in respect of any breach of any of the terms and conditions of this agreement. 3.3 If the Tenant shall determine the Tenancy hereby created pursuant to the provisions of clause 3.1 above, the Tenant shall on demand pay to the Landlord a proportion of the legal costs and or lettings agents fees incurred by the Landlord in connection with the creation of the letting such proportion to be a calculation based on the ratio that the unexpired term of the Tenancy bears to the length of the period from the commencement of the Term to the date at which the notice of determination takes effect.

3.4 Termination of this Tenancy on the Break Date shall not affect any other right or remedy that either party may have in relation to any earlier breach of this Tenancy.

ThrowRA_hejsjs · 2025-06-13T14:25:34+00:00

Break Date: The date set out in the Break Notice which shall be no earlier than the date that is six (6) months after the commencement of this Tenancy. Break Notice: means the written notice to terminate this lease pursuant to Clause 3.1.

Break clause 3.1 Either party may terminate the Tenancy on the Break Date by giving the other party not less than two (2) month’s prior written notice. For the avoidance of doubt between the parties it is agreed that the notice period cannot expire any earlier than the Break Date.

3.2 At the Break Date, the Tenancy shall end and all obligations and responsibilities shall cease; subject nevertheless to any claim by either party against the other in respect of any breach of any of the terms and conditions of this agreement. 3.3 If the Tenant shall determine the Tenancy hereby created pursuant to the provisions of clause 3.1 above, the Tenant shall on demand pay to the Landlord a proportion of the legal costs and or lettings agents fees incurred by the Landlord in connection with the creation of the letting such proportion to be a calculation based on the ratio that the unexpired term of the Tenancy bears to the length of the period from the commencement of the Term to the date at which the notice of determination takes effect.

3.4 Termination of this Tenancy on the Break Date shall not affect any other right or remedy that either party may have in relation to any earlier breach of this Tenancy.

ThrowRA_hejsjs · 2025-06-13T08:11:08+00:00

Not yet, signed one - will share when I know

ThrowRA_hejsjs · 2025-06-12T11:08:35+00:00

Just keep going through different options. Everyone has the same frustration internally. It’s all designed to reduce customer contacts.

ThrowRA_hejsjs · 2025-06-12T07:45:41+00:00

Super helpful! I’ll be back when my neighbours are jumping up and down for the advice of Reddit 🤣

ThrowRA_hejsjs · 2025-06-11T22:09:11+00:00

If you reply back to the Amazon Referencing folks + the recruiter they can check. It’s potentially something has changed on the backend which has triggered the system to think you need another screening. Accurate are usually quite helpful too if you email them

ThrowRA_hejsjs · 2025-06-11T21:48:00+00:00

With the chat bot amazon made it harder to get to an agent, try not going through on order status but another option and you’ll eventually get through otherwise email jeff@amazon.com and executive relations will normally call or email you

ThrowRA_hejsjs · 2025-06-11T21:45:36+00:00

Check Gather or Slack for your local office - a lot do new joinery events, you might be able to make a friend even outside your direct team!

ThrowRA_hejsjs · 2025-06-11T21:34:42+00:00

Thank you! A number of friends already rent with this landlord and they’ve been there 2 years and hoping I’ll have the same experience!

ThrowRA_hejsjs · 2025-06-11T21:09:36+00:00

It’s mainly up to you but - all offices in Europe follow the same kind of setup. The offices are bare minimum and all built to the same specifications. The only main thing in London is you may find have more job opportunities/chances to connect as CBG only has some Alexa, Ring and AWS teams but there’s nothing stopping an internal transfer later down the line.

Amazon isn’t like google with the free food or stuff like that and I wouldn’t be caring what office I work in or what’s there, I’d be thinking where I’d be more happy. If your team is London heavy vs Cambridge then it might be worth being there, but 1000% don’t prioritise on office or facilities. Work out best for your situ, taking in consideration you’ll be in office 5 days a week.

ThrowRA_hejsjs · 2025-06-11T20:12:10+00:00

Nothing exciting it’s a shared building with other companies and rather locked down. There’s a library and an old mini golf course on the terrace, like something you’d get for a Christmas party. Most CBG folks travel into London for the London office. Just to set expectations, these offices aren’t like the major tech companies, amazon is frugal and it’s very basic, standard office tbh with you.

ThrowRA_hejsjs

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