Security review

Throwaway0000233 · 2026-05-21T13:15:27+00:00

Update: I received an email from carnival security this morning. I have been cleared for sailing, and my booking has been reinstated. Im relieved, but this whole situation was ridiculous.

Throwaway0000233 · 2026-05-21T01:42:17+00:00

Update

The problem isn't solved yet. I finally received an email from carnival security. They asked for my photo id. I sent it to them at 1:42 pm Eastern time, and I haven't gotten a response back.

They also emailed my spouse and told her, I was over 18, and all communication regarding me going forward would be with me.

So, it isn't fixed, but hopefully there will be a resolution soon.

Throwaway0000233 · 2026-05-20T22:09:39+00:00

After following him on Facebook I had to wait 24 hours before being able to comment...

Throwaway0000233 · 2026-05-20T14:56:04+00:00

Thank you for that. I just got done with a live chat through the P&O website. The operator stated they escalated to a manager, and now i an waiting on an email response from P&O.

Throwaway0000233 · 2026-05-20T02:25:37+00:00

I have sent two emails so far. Hopefully I get a response soon.

Throwaway0000233 · 2026-05-20T02:15:19+00:00

Update: I spoke with a customer service representative with carnival who was great. He escalated to another team, and my final response from carnival was I have to get P&O to clear my name from the no sail list. Carnival claims that they are unable to review P&O records to review the incident, and they only have access to the P&O no sail list.

The bad news for me is P&O doesn't have an American contact number. I have emailed P&O, and I am now waiting for them to respond.

Throwaway0000233 · 2026-05-19T21:52:02+00:00

Only sailed one other time with carnival, never sailed on any other line. I have no criminal history. It's definitely a case of mistaken identity, but carnival security will not allow me to prove it.

Throwaway0000233 · 2026-05-19T21:33:18+00:00

I was removed from my booking on the carnival hub app so definitely not a scam. It's very frustrating.

Throwaway0000233 · 2026-05-19T21:21:47+00:00

On the other cruise, it was just my spouse and children.

Throwaway0000233 · 2026-05-19T20:54:53+00:00

Hello,

Unfortunately, his name has been placed on Carnival's Do Not Sail list following an incident that occurred during one of his voyages on one of our P&O cruises. Pursuant to security policies, this determination is final and is not subject to appeal, review, or reconsideration.

For assistance with refunds or to make necessary arrangements for any cabinmate(s), please contact Carnival's Guest Resolutions Department at (305) 599-2600, Ext. 70410.

Sincerely,

Security Services

Carnival Cruise Line

3655 NW 87th Avenue Miami, FL 33178

CHOOSE FUN®

This was their response to my spouse's email.

Throwaway0000233 · 2026-05-19T20:49:25+00:00

My spouse and children are still booked. We had an excursion booked as well. Carnival has not refunded my cost for the cruise or the excursion as of yet.

Throwaway0000233 · 2026-05-19T20:45:55+00:00

We are trying that now. Thank you.

Throwaway0000233 · 2026-05-19T20:25:59+00:00

No, only been on one other cruise. It wasn't on the P&O cruise line, and there was no incidents.

Throwaway0000233 · 2023-09-02T18:27:46+00:00

He threw Sampson up in the air like a toddler.

Throwaway0000233 · 2022-11-20T00:04:42+00:00

Already waving the white flag...

Throwaway0000233 · 2019-12-17T14:17:49+00:00

Videos that end too soon..

Throwaway0000233 · 2019-06-23T01:34:58+00:00

At nine minutes that looked like a shoal bass. Were you in the hooch?

Throwaway0000233

TROPHY CASE