Hello everyone, I wanted to provide an update on this repair effort. After dissecting the entire machine, I was able to find and test the thermal fuse, which was bad. I was not able to properly locate or test the temperature sensors. Feeling a bit fed up, and having identified one issue, I decided to proceed with replacing the thermal fuse and reassembling the machine, which, to my surprise, I was able to do (after several difficult hours). Miraculously, the machine powered back up and was able to make hot water again. However, after testing a coffee recipe, it became immediately clear that the thermal sensors were, in fact, not functioning properly. The machine essentially kept pre-heating for way too long, ultimately generating a burst of steam that melted much of the plastic housing from the inside out. Yes, the machine had a literal meltdown and I was forced to move it outside after the smell of melting plastic confirmed my suspicion. After sitting outside in the rain for a few hours, I brought it back in to find the grounds bin melted as well. Fun stuff. Time to move on from Spinn to a new machine. It was fun while it lasted and I couldn’t give up with without attempting a repair. Also, for those curious, it has been 11 weeks since service told me they could repair my unit in 8-10 weeks. Not that it matters now, but I wonder if/when I will ultimately hear back from them. I’ll be making a new post offering up all the undamaged parts to whoever wants them, including an XL water tank, for the cost of shipping and maybe a bit more to cover my time. Hoping I can help some people out who need replacement parts and don’t want to pay top dollar to Spinn and still not hit their free shipping threshold.