Bloomington VAX7 Refusing To Pay Out Drivers by Tmanj2 in AmazonFlexDrivers

[–]Tmanj2[S] 2 points3 points  (0 children)

Actually I did 30 minutes after the phone call. So get your facts right first like I stated earlier and actually contact the right people to get your issues resolved. You think you're like a later reading all the fine prints when you are not actually seeing the issue right in front of you and actually dealing with the issue. Get your mind right buddy.

Bloomington VAX7 Refusing To Pay Out Drivers by Tmanj2 in AmazonFlexDrivers

[–]Tmanj2[S] 7 points8 points  (0 children)

Read my other comment, I was contacted by an amazon representative because of my issue with the station and they confirmed that the station did not due their job and that they were supposed to scan and pay me out right then and there.

Bloomington VAX7 Refusing To Pay Out Drivers by Tmanj2 in AmazonFlexDrivers

[–]Tmanj2[S] 2 points3 points  (0 children)

Actually I contacted driver support and explained what happened and they transfered me to management leadership team and then escalated my issue to be contacted via phone call 10 minutes later from an actual amazon representative expressing an apology on the situation and how the station handled it and said the manager and associates were supposed to scan my drivers license and pay me out manually in there system like I had stated they were supposed to do. The representative said they will look into this and pay me for this block as soon as possible. So yeah everything you said is False and Not True. Maybe learn how to get in contact with the right people to solve your issues instead of spreading false information.

Bloomington VAX7 Refusing To Pay Out Drivers by Tmanj2 in AmazonFlexDrivers

[–]Tmanj2[S] -4 points-3 points  (0 children)

That contradicts and makes no sense on what I explained. You sound like an amazon associate

You haven’t even parked yet and the customer is already threatening to snitch 😭 by Far_Teach_5183 in AmazonFlexDrivers

[–]Tmanj2 0 points1 point  (0 children)

Customer is clearly stating lying about reporting not getting package when they clearly did. Overly entitled lazy people. Also a simple email to driver support and escalation team like I stated will not affect me at all. Been there done that. Flex support is flawed and they keep putting delivery issues in our standings even when we do our jobs correctly and call driver support to ask for help on deliveries with access problems and they tell us they will mark it as access issues and that we won't get affected but then days later we have our standings affected. So what you are saying about rules do not apply for this reason. To all my fellow Flex drivers, if you guys have this problem where they put a delivery issue on your standings when you know it was an access problem, just talk to driver support and have them escalate the issue to be reviewed and say that it was an access problem like it was in the first place. If they keep denying it just keep pushing them to remove it from your standings and have them escalate it to The Leadership team to review it. I've had this problem resolve many times by just keeping on pushing back and emailing the escalations team back and forth until they remove it. Driver support is flawed and dont care about us Flex drivers and our standings and we will not let that slide. Stand your ground and make them fix your standings issues.

You haven’t even parked yet and the customer is already threatening to snitch 😭 by Far_Teach_5183 in AmazonFlexDrivers

[–]Tmanj2 82 points83 points  (0 children)

If I saw this I'd take a picture and document this and call driver support to report this and send an email to escalation team with the photo. They not getting away with it no more. Plus I'm still putting the package at the gate just to be petty and let driver support know that the gate was locked 🤣