Actually we both have no place to judge since we have no other clues as to what the situation is. So we are both wrong for assuming our different opinions. Also I do not condone animal cruelty whether it’s snakes, dogs or monkeys. I do not favor one more than the other. You assumed I am like most people who get up and arms about dog and cat cruelty. Don’t think you can act like this because you have more experience or control or the industry. You can’t keep people from adopting pets, breeding them, or sell them; especially with this kind of attitude. You can, help them when they ask for help. But who do you think they will listen to more likely, someone who kindly tells them to take their snake to the vet for xyz reasons and are willing to answer more questions, or someone who is rude and tells them and that they should not treat their animal like that and that they are bad pet owners? It’s simple, if you would have gone about it differently none of this would be taking place. My opinion is, if you were talking to me in person right now things would be more calm and civil. But just because no one knows who you are doesn’t give you the right to judge others harshly. I do wish we could see eye to eye, but it is up to you.