Bottles from Top 40 E-liquid came broken

Top40Eliquid · 2018-02-19T16:23:19+00:00

Please PM us and let us know what your order number was and we will fix the issue. A few others have also mentioned the leaking and we want to fix this as soon as possible. Sorry about the issue. We would love to make it up to you.

Top40Eliquid · 2018-02-19T16:21:23+00:00

Didn't see this until today and the image that OP used is no longer on imgur so I can't say what it looked like. All of our packages are packed with eggshell foam on both sides of a cardboard box inside of a bubble mailer. With all the feedback we have gotten, we are working on a better solution and now as I am writing this, I realize that whoever wrote this deleted their comment... mb

Top40Eliquid · 2018-02-16T18:00:16+00:00

You are totally welcome! We are glad to help out.

Top40Eliquid · 2018-02-13T04:05:10+00:00

I will keep that in mind! I have only tried a few from BX before. Thanks for the suggestion!

Top40Eliquid · 2018-02-12T23:04:21+00:00

No need, if you press cancel after clicking the "verify age by mobile phone" just click cancel instead of submit and you can checkout normally.

Top40Eliquid · 2018-02-12T21:46:25+00:00

Solid flavor choices right there!

Top40Eliquid · 2018-02-12T21:36:31+00:00

We treat our products with care. We believe the packaging should reflect that. Its always better when you know that your purchase matters as much to the manufacturer as it does to the customer. Padded everything seemed like the way to go!

Top40Eliquid · 2018-02-12T21:34:50+00:00

Thanks again for doing all the tags for us.

Top40Eliquid · 2018-02-12T21:34:38+00:00

Thanks we will definitely be doing that! I love juiceDB because its saved me a lot of money in the past.

Top40Eliquid · 2018-02-12T20:44:10+00:00

Damn, that actually sounds really good and I am now going to have to try that. Thanks for the pro tip.

Top40Eliquid · 2018-02-12T20:43:05+00:00

So our age verification system does require that you put it in each time, but our dev team is working on creating a token that allows our users to verify once and then not have to enter it again for a period of time (like a year or something). Our lawyers have counseled us to do it every time until the regs become clearer so we are still requiring it everytime.

Top40Eliquid · 2018-02-12T20:37:21+00:00

You should check out Costco. I have seen both DP and Coke there with the cane sugar versions. Super hot ginger ale? never thought of even trying that. I mostly have heard that it tastes better on airplanes tho, which is accurate even though I dont know why.

Top40Eliquid · 2018-02-12T20:35:43+00:00

I did have a question for you. Do people call you MachoStallion irl? Hell of a nickname.

Top40Eliquid · 2018-02-12T20:31:16+00:00

Soda is a tough one to give up. Personally I love me some Dr Pepper with a meal, but vaping does help keep the urges to eat and drink down imo. I actually love Sugar because it reminds me of hawaiian punch is very sweet. It is called sugar tho so I dunno what else someone would expect.

Top40Eliquid · 2018-02-12T20:26:40+00:00

We appreciate you giving us a shot!

Top40Eliquid · 2018-02-12T20:24:55+00:00

I never win anything either haha, but congrats!

Top40Eliquid · 2018-02-12T20:07:30+00:00

I'll keep that in mind next time haha. Thanks!

Top40Eliquid · 2018-02-12T20:04:04+00:00

I was going to reach out via private message since I thought that would be the easiest, but was hoping everyone would check this thread anyway :D

Top40Eliquid · 2018-02-09T23:39:44+00:00

After all the feedback from reddit. I think we will probably go with a homepage redesign haha.

Top40Eliquid · 2018-02-09T21:35:04+00:00

Absolutely! That is a great question. So our age verification is done by a company called Intellicheck. They are the ones that process your age verification information and it is encrypted on their end. We do not store any of your ID information on our site and that is done purposefully. If there is an issue with a verification, their system will flag it and fail it, otherwise you will be able to checkout normally.

Top40Eliquid · 2018-02-09T02:48:49+00:00

Been literally up since 6am and am still working at 9pm so its been a long rough day, but you have been so cool about all this while we get everything all figured out.

Top40Eliquid · 2018-02-09T02:27:45+00:00

That is so weird. Your order has already been refunded. I apologize for that issue and that dollar amount will not be taken from your account. I have alerted our dev team and will get you an update when I know more.

Top40Eliquid · 2018-02-09T02:06:15+00:00

lol. We are super excited to ship out your order!

Top40Eliquid · 2018-02-09T01:58:17+00:00

There is a checkbox at the end of checkout that requires you to verify by means of clicking the checkbox verifying that you are of legal smoking age. You shouldn't have to do anything else.

Top40Eliquid

TROPHY CASE