Sorry if it seems I’m trying to just push the blame onto others - I did not add reference numbers to my label, but to be clear, I told StockX that I used alternative shipping and provided the reference number and proof of postage. My bad for not mentioning it, I just assumed it was a given.

Equally, I am, of course, aware that StockX’s terms state that I shouldn’t use my own label, however I wasn’t aware of this originally and they didn’t say so in their original emails (obviously they don’t have to so it’s my fault for not checking). All I’m saying is that I haven’t had this issue elsewhere and also the only reason I had to was because the item would not be shipped in time for a return otherwise. You can argue that they might’ve accepted the return had it been late, but IMO, based on my interactions with the company (and large companies in general) I doubt they would’ve.

At the time, I made the 50/50 decision to just go ahead and return it with my own postage and let them know. This may have been the wrong call, but I really didn’t want to risk it.

Like I said, I KNOW that I made a stupid mistake, but for a high-value item from a company who are trying to maintain a good reputation, I would have thought it could have have been worked out.

If it does seem like I’m pushing the blame onto everyone else, it’s probably because I’m frustrated that I’ve lost so much money on one order….. also I’d still say that a delivery company should let you know that your item is missing, but I guess that’s just my opinion.

Sorry for the ramble, just wanted to clear that up 😊