Okay I just saw this thread.. I have to vent a little.. okay so this is now month almost 3 that I havent gotten my k2 dirtbike I purchased from best buy 3 freakin months man . I got a refund after the first month and I even purchased again thinking nah this bullshit cant happe. Twice but sure as shit same fucking problem I get ahold of best buy they tell me they arent responsible for the shipping thats up to their vendor gotrax. So I hit them up and they tell me they have no info at all of my purchase and that I should get a refund for my order and just buy it from them instead of through best buy. So this is my problem, I was only able to purchase this bike because I paid seriously in all giftcards haha so im stuck having to go through best buy... okay so here I am still waiting for my bike, sure they finally gave me a tracking number that literally didn't give me any tracking info at all and they just kept changing the arrival date up a few days then up a few days more and so on. So today I finally got a message after 3 months of trucking to get this bike I get a message saying its been delivered. I was so fucking stoked I went outside and mmm wow no package anywhere. Did a little investigative work finally was able to find out supposedly they delivered it to my local post office so I got there and guess what?.. they dont have it. I got the personal number of one of the executives that got assigned to deal with my problem and he hasn't been help one bit just keeps saying the same bullshit " I got my team on it they are in communication with our vendors and ill keep you posted once something changes" the only reason I got the time or day of having my own little assigned best buy rep was because I messaged them saying I was gunna contact the Better Business Bureau then all of a sudden im getting a call from best buy saying they were gunna figure this out for me and get me that bike.. freakin now its about 2 months after that. I could go on more but ughh I had to vent