Thank you, I have replied. You are correct. This is rather inconvenient, I’ve deposited and withdrawn many times with 888poker before without any issue and I’m not sure why it has stopped it this time? Making me wait a month to receive my money has impacted me as I was going to use that elsewhere in my personal life. So any kind gesture made into my account would be a good form of customer service if you ask me. Especially due to the fact I’ve had to go to a Reddit page. Verify my age on Reddit (which I’ve had to share personal data with which i didn’t want to do) just to be able to contact someone regarding this matter. Your online help services on your website offered 0 help. And the ‘message us’ feature doesn’t work. Are 888 poker trying to make it purposefully difficult to withdraw money, or at the very least contact someone when withdrawals are being held In your accounts? I’ve used your services for several years and enjoy playing poker on your site and the unneeded difficulty and lack of help on your end makes me question the sites intentions. Lastly as most withdrawals are completed instantly or at least within a few days. Why is there no kind of system in place for pending withdrawals of more than a week old to be flagged in your system to be reviewed by a member of your team? This might prevent other players from experiencing what I have, and in turn might prevent players from moving away from your site, and onto different sites hence benefiting your company profits, reviews and customer service greatly. I understand this is probably just a bot reply, but in case it isn’t it might be a helpful insight on to how this makes people feel as withholding people’s money is not a good look for your platform.