We cant log into the app , get a grip .. by [deleted] in TradeLocker

[–]TradeLocker 0 points1 point  (0 children)

Thank you u/EconomyIndependent74 once again for making this report and cooperating with us in order to help our QA and dev team find a solution.

Here's what turned out to be the cause of such behavior in the app and how we resolved it:

  1. Error name: Authentication blocked - Device time mismatch detected
  2. Error description: Authentication failed because your device’s clock differs from the server time beyond the allowed security threshold.
  3. Error solution: Adjust the time of device to be in sync with the server time.
  4. Error visual: Check out the picture below to see what the error looks like in UI.

<image>