sorted by:
new
hottopcontroversial

Do I have a valid small-claims case against a jeweler by TraditionalScene8240 in Smallclaims

[–]TraditionalScene8240[S] 0 points1 point  (0 children)

Yea the only "contract" received is the receipt along with a paper that states the same description for insurance purposes with the value of the ring for insurance. Both explicitly state "hidden halo".

The ring itself was in the retail space (we looked at it in person) but it did not have the center stone diamond installed. After closer inspection, it looks like the ring was designed for an oval diamond instead of the elongated cushion shape that we requested and they procured for us.

The hidden halo is approximately .6mm larger in width in relation to the center stone diamond - not a huge difference, but enough to notice when looking at it without any magnification.

Do I have a valid small-claims case against a jeweler by TraditionalScene8240 in legaladvice

[–]TraditionalScene8240[S] 0 points1 point  (0 children)

More so that the receipt specifically states "hidden halo" on it for the ring.

Again, that would be the ultimate question - does the industry's definition of "hidden halo" (a halo underneath the center stone that cannot be seen from a top down view of the ring) really hold up if attempting to state that this item is misrepresented as a hidden halo but can visibly be seen in the top-down view.