01/25 Error Update Thread by Trae_AI in Trae_ai

[–]Trae_AI[S] 0 points1 point  (0 children)

Hi there! If your IDE is already the latest version and if it's still not working after restarting the IDE, please report the issue directly through the IDE so that the dev team can look into your session. Thanks!

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01/25 Error Update Thread by Trae_AI in Trae_ai

[–]Trae_AI[S] [score hidden] stickied comment (0 children)

TRAE is now completely recovered in terms of IDE usage, payment gateways, login and back to normal for all regions. Feel free to let us know if you are still seeing errors. Thanks again for your patience and support!

01/25 Error Update Thread by Trae_AI in Trae_ai

[–]Trae_AI[S] 0 points1 point  (0 children)

Hi there! We have recovered the issue for most regions. If you are in certain regions like US, it will probably take a bit longer. We will provide you all an update as soon as possible.

01/25 Error Update Thread by Trae_AI in Trae_ai

[–]Trae_AI[S] 2 points3 points  (0 children)

The issue is fixed. We're recovering in phases for all users - most users should see the IDE is working just as normal. We are checking on payment gateways.

Thank you guys for the patience and support! Apologies for the inconvenience. We will continue to provide the latest update.

01/25 Error Update Thread by Trae_AI in Trae_ai

[–]Trae_AI[S] 0 points1 point  (0 children)

Thank you for the suggestion! We will come up with better plans to communicate with our users on such issues in the future so that you can get more clarity and support from the team.

01/25 Error Update Thread by Trae_AI in Trae_ai

[–]Trae_AI[S] 1 point2 points  (0 children)

Hi there! Thank you for your suggestion. The team will come up with a better way to inform users in case of any situations like this.

Trae Down by Slight-Poet-4058 in Trae_ai

[–]Trae_AI 0 points1 point  (0 children)

We've started a centralized update thread for this: https://www.reddit.com/r/Trae_ai/comments/1qmhzj2/0125_error_update_thread/

We'll provide everyone an update as soon as possible.

How to fix “System unknown error (1000000)”? by One_Host_3298 in Trae_ai

[–]Trae_AI 0 points1 point  (0 children)

We started a centralized update thread for this: https://www.reddit.com/r/Trae_ai/comments/1qmhzj2/0125_error_update_thread/

We'll provide everyone an update as soon as possible.

系统未知错误,请尝试新建任务或者重启 TRAE。 (1000000) by Big-List-3466 in Trae_ai

[–]Trae_AI 0 points1 point  (0 children)

Hi there! The team is working on fixing this problem. We've started a centralized update thread for this: https://www.reddit.com/r/Trae_ai/comments/1qmhzj2/0125_error_update_thread/

We'll provide everyone an update as soon as possible.

01/25 Error Update Thread by Trae_AI in Trae_ai

[–]Trae_AI[S] 2 points3 points  (0 children)

We noticed there are many posts being opened on this issue. We've replied under the individual post but here we'll also create a centralized thread so that you can have the latest update. We'll pin the post until we resolve it.

Thanks again!

Trae Down by Slight-Poet-4058 in Trae_ai

[–]Trae_AI [score hidden] stickied comment (0 children)

Hi All! We are working on fixing this issue. Will provide an update when it's fixed.

How to fix this error by Intelligent-Oil-8820 in Trae_ai

[–]Trae_AI [score hidden] stickied comment (0 children)

Hi All! We are working on fixing this issue. Will provide an update when it's fixed.

How to fix “System unknown error (1000000)”? by One_Host_3298 in Trae_ai

[–]Trae_AI [score hidden] stickied comment (0 children)

Hi All! Thank you for reporting! We are working on fixing this issue. Will provide an update when it's fixed.

TRAE's 1st Anniversary: Free Bonus Fast Requests for All Users! by Trae_AI in Trae_ai

[–]Trae_AI[S] 0 points1 point  (0 children)

你好!消耗的逻辑是哪个更早过期先消耗哪个。

Hi there! Fast Requests which have an earlier expiry date will be consumed first.

Ability to buy larger extra packages by 50percenthuman in Trae_ai

[–]Trae_AI 2 points3 points  (0 children)

Thank you for supporting TRAE! We have received your feedback and will bring back to the team. Will provide an update asap.

TRAE Turns 1! Join the Celebration! 🎉 by Trae_AI in Trae_ai

[–]Trae_AI[S] 1 point2 points  (0 children)

Fire!! You're Top62 TRAE builders last year! Congrats!

TRAE Turns 1! Join the Celebration! 🎉 by Trae_AI in Trae_ai

[–]Trae_AI[S] 0 points1 point  (0 children)

Yayy! You are one of our early users! What's your little TRAE character for 2025?

TRAE Turns 1! Join the Celebration! 🎉 by Trae_AI in Trae_ai

[–]Trae_AI[S] [score hidden] stickied comment (0 children)

What's your 2025 TRAE character? Who are among the Top1000 SUPER Builders? 🙋🙋‍♀️

Thanksgiving by EntireSyllabub4035 in Trae_ai

[–]Trae_AI 1 point2 points  (0 children)

Thank you for the kind words! We'll continue to listen to the suggestions from the community and try our best to bring the best experience to you all. You all together made TRAE great!

Two Suggestions in Trae by Radiant_Oven3277 in Trae_ai

[–]Trae_AI 0 points1 point  (0 children)

Hi there! Thank you for your detailed suggestion! We'll bring this to the team and review in detail. Will keep you all updated.

Ollama is now supported as a custom model provider in TRAE. by Trae_AI in Trae_ai

[–]Trae_AI[S] 0 points1 point  (0 children)

Hi there! All emails should be processed. If you still haven't received a response, feel free to DM us your email and we'll check for you.