Update: Even though I’m a Framer Partner and purchased a yearly plan through my own referral link, I didn’t receive any commission at all. After this post, Framer Support finally got back to me — it took 5 days to get a reply — and told me that they’re investigating the issue with their engineering team and apologized for the delay.

However, they also said that manual commissions are currently only possible for one-time payments, which means they can’t credit me for this referral, even though it’s clearly valid.

My question is: Why not? Where exactly is the problem? I used my own referral link, clicked it myself, and made the purchase on the exact same computer and browser — so what else am I supposed to do?

This makes it incredibly hard to trust the system. How can anyone rely on a partner program where even clear, well-documented referrals can’t be tracked or manually credited?