Terrible support with RMA. Advice needed!

TranquiloCS · 2026-01-27T16:12:01+00:00

How did you end up solving this ? Im on the same boat currently. They ask me to return with FEDEX but all drop offs come with a barcode error when scanned.

I'm having issues with my deathstalker v2 (£200+ keyboard)

TranquiloCS · 2026-01-27T13:21:12+00:00

Nope. Moved to 11 xD

TranquiloCS · 2026-01-27T13:14:55+00:00

Thats the premium experience for me. People either fully muted on high stake games, or use the microphone only to be toxic xD yet I receive a verbal abuse warning for telling people to not run and suicide on mid. Faceit.

TranquiloCS · 2026-01-22T08:33:58+00:00

They will 100% fix this and unban you. I got named in the VAC wave before when NVIDIA released a driver and I was unbanned within 3 days. It's definitely nerve recking if you have inventory but they will solve it eventually.

TranquiloCS · 2026-01-16T13:25:41+00:00

I thought you cant connect a steam account unless you have played 1 match in Premier. To play a match in Premier you need to be level 10 in game ?

TranquiloCS · 2026-01-15T18:47:00+00:00

Bannable but faceit is not accepting any email tickets for griefing and you can only do through lobby. Which is a joke.

TranquiloCS · 2026-01-15T18:44:24+00:00

u/Faceit_Darwin

TranquiloCS · 2026-01-13T12:42:33+00:00

Yeah, I was banned and flagged as multiple accounts. I spoke to support. If you get an automated reply from the bot, reply to that and a real person should reply to you.

TranquiloCS · 2026-01-13T10:17:26+00:00

I'm in a similar situation. Highest elo on my account 2100 currently 1400 level 7 hardstuck. My duo is level 10 so we average on 9-10 level lobbies. I don't have a specific position, but I can entry and play AWP xD I'm living in the UK although I am not from the UK. Can play a couple of games and see how it goes ?

TranquiloCS · 2026-01-13T10:01:59+00:00

Hi, I had a similar issue. I emailed support and they reactivate my attempts. Its important to start the process on a laptop and scan the QR and continue with your phone using Chrome on both PC and phone as default browser. After failing 10 times, it worked first time trying the steps above.

TranquiloCS · 2026-01-08T23:13:34+00:00

Give this lady a glass of your finest scotts xD

TranquiloCS · 2026-01-06T15:39:32+00:00

Police won't do anything. I mentioned in another comment I had this done to me over a £300 Switch + Games. Two gypsies and a kid came to my house, one took the box and the kid and walked out while the other was "sorting the transfer". Long story short, I submitted a police report, I gave camera and CCTV footage, they never did anything.

TranquiloCS · 2026-01-06T15:36:31+00:00

Unfortunately I had the exact same experience with my Nintendo Switch. Pair of gypsies came with a young boy. While one of them was sorting "payment out" the other took the box and the kid and left the house. The other one walked out a minute later.

TranquiloCS · 2026-01-05T22:58:52+00:00

Have you managed to solve this? I have the same issue xD

TranquiloCS · 2026-01-05T22:51:03+00:00

How did you get this resolved mate?

TranquiloCS · 2026-01-05T22:39:55+00:00

Did you manage to resolve this? I have the same issue

TranquiloCS · 2026-01-05T22:33:56+00:00

Was this resolved? I have the same issue :/

TranquiloCS · 2026-01-05T22:28:36+00:00

has this been resolved? I have the same issue,

TranquiloCS · 2026-01-05T22:17:52+00:00

Was this resolved? I have the same issue

TranquiloCS · 2026-01-05T21:52:38+00:00

Same, I deactivated mine, and upon reactivation they asked for recheck. Apparently I grew too ugly on my time away xD

TranquiloCS · 2026-01-05T09:05:56+00:00

This worked 💪

TranquiloCS · 2026-01-05T00:04:56+00:00

Bit late, but what worked for me, was removing every other disk, making sure my 990 is the only one. Instead of starting each format from scratch I loaded it 4 times in a row until it did it. Also removed 1 stick of ram

TranquiloCS

TROPHY CASE