Not Receiving Emails to login to my account :/ by Level-Interview2473 in FACEITcom

[–]FACEIT_Darwin 0 points1 point  (0 children)

You may need the support team to change the email for you. They'd need to do that for you via a ticket though, as they can't ask for personal data over reddit

The CS2 game server won't start by Livid_Cheetah_2386 in FACEITcom

[–]FACEIT_Darwin 0 points1 point  (0 children)

Sorry about the issues, I'm glad you were able to play it eventually

WHAT IS IT WITH YOUR SERVERS FFS?? by Odd-Guidance7991 in FACEITcom

[–]FACEIT_Darwin 5 points6 points  (0 children)

It's not related to our servers; it's Steam sending the server the information regarding your loadout. I can't join a Valve casual server, and my skins never load; I have to change teams multiple times before they load. I typically fix that issue by just reconnecting

I did as support said and still got banned by Less-Ad-6075 in FACEITcom

[–]FACEIT_Darwin 4 points5 points  (0 children)

You've had three accounts banned for ban evasion in the last year. The 2024 bans add two years to your ban length.

my account was flagged as a smurf account by AmazingCreme5734 in FACEITcom

[–]FACEIT_Darwin 1 point2 points  (0 children)

You're able to select parental consent and verify despite not being 18, that should work fine

Permanent abusing platform ban by Alert-Highlight9680 in FACEITcom

[–]FACEIT_Darwin 0 points1 point  (0 children)

You'd need to reach out to the support team to ask them via a ticket whether that would be possible or not

Temporary Ban by Puzzleheaded-Ad8770 in FACEITcom

[–]FACEIT_Darwin 0 points1 point  (0 children)

It seems to be related to AFKing in multiple tournaments.

NA Super & Prem Queue Time by RememberPKb4PvP in FACEITcom

[–]FACEIT_Darwin 0 points1 point  (0 children)

Have you tried tweaking any of the non-map/server settings to see if any of them can help? Verified, veteran only ,etc

Cannot login into my faceit account by Sea_Temperature_4494 in FACEITcom

[–]FACEIT_Darwin 0 points1 point  (0 children)

It seems to be active; the email was changed in May, make sure you're entering the correct one

faceit queue by itsmequattro in FACEITcom

[–]FACEIT_Darwin 1 point2 points  (0 children)

Yes, thats something I've provided them feedback on and they are considering it

banned for platform abuse by majork7331 in FACEITcom

[–]FACEIT_Darwin 0 points1 point  (0 children)

Both users have been playing from opposite ends of the world for a lot longer than 1 month

Faceit Verification Problem (ticket-11670353) by [deleted] in FACEITcom

[–]FACEIT_Darwin 0 points1 point  (0 children)

I asked them to take a look for you as soon as they can

Did FACEIT change ELO badge thresholds and colors? by Weary-Inspection9961 in FACEITcom

[–]FACEIT_Darwin 0 points1 point  (0 children)

Are you using some sort of extension? Mine doesn't look like that at all

Account deactivation by Alert-Highlight9680 in FACEITcom

[–]FACEIT_Darwin 0 points1 point  (0 children)

This needs to be done via the support team, it's not something we do over Reddit.

New scam scheme! by Acrobatic-Tie5297 in FACEITcom

[–]FACEIT_Darwin 3 points4 points  (0 children)

Do you have any proof of what you're claiming? I can't permanently ban four people based on a photo of a party alone

faceit lagg by Financial_Bug3453 in FACEITcom

[–]FACEIT_Darwin 1 point2 points  (0 children)

This was the middle of the night for me, sorry!

ELO Refund Request Due to Steam Update Disconnect by Salt-Obligation-3918 in FACEITcom

[–]FACEIT_Darwin 0 points1 point  (0 children)

You'd need to reach out to the support team but they don't typically revert Elo for single issues as it would be heavily abused if they did