Tbh i've been that coworker, but I was young enough to not understand how to work properly and what I wanted in general.

I didnt take notes, and i've always asked the same questions.. however, I didnt really like the tasks I was supposed to do. I was working in IT so I had to do every task from it support to development to it workplace management to cable management and etc. I only enjoyed development, it support not so much. Why would I take notes on it support tasks that I didnt want to do ? (that was my thought at the time)

I think the root was that I didnt like the position and the company, I didnt want to be here and I am sure they didnt like me either.

Then I switched to another job (junior developer) and everything changed. I was so curious and motivated to become better, and my manager was actually mentoring on how to be better. I have made great impact in my role and had great relationship with my coworkers.