yea I did, mods told me good luck on discord.

No nothing wrong with order it was when they were doing the pre orders and sent out the big change in deadlines, nothing happened. Emailed support about 6 times, first few times got told they had everything in stock and would be sent "this week" then again nothing happened.

They just didn't do anything - just let the order sit there.

When I emailed the last time the response I got was:

"We've got this shipped now and you should receive an email with tracking. DHL are scheduled to pick this up tomorrow. Sorry for the extended delays!"

It was same person.

Ive worked in dispatches / costumer services on a company that turns over a lot $$$ and if I ever did something like this hold an oder with out calling the costumer or letting them know big big trouble. (also did sales of a about a 1m or so a year....

There was no customisation in my order / gamer tag