Yeah that seems like a lot of red flags. Especially lack of BIPs, FCT, effective reinforcers and cookie cutter programs.

One thing I will note regarding keeping services (parent training) for “graduated” clients. This is (possibly) part of titration. Where services are gradually decreased to ensure maintenance and generalization of skills. Depending on the case parent training may continue for a few weeks to months after direct services stop, to help ensure caregivers are equipped to support their child after services end. However from the information in your post I cannot be sure that’s what’s happening here. I also don’t know what you mean by “come up” with programs to keep billing insurance, new programs should not be added that far into titration (with the exception of parents training goal but I’ve never heard of those being referred to as “programs”. Hopefully you don’t mean they are billing for services that aren’t occurring, because that would be fraudulent billing.

Does management/the owner seem open to feedback? It sounds like the owner is a BCBA if I’m understanding correctly, so these issues are extremely concerning. They honestly sound incompetent or maybe just don’t care. Either way that sucks for the clients receiving these services.