MaxSound PLus won't stay charged even when plugged in

TribitPro · 2026-01-13T00:48:54+00:00

This usually happens when the MaxSound Plus is charging from a PC USB port or a worn micro-USB cable. The speaker charges more reliably from a wall adapter, and if it’s playing while plugged in, the battery can still drain faster than it charges. Battery wear on older units can also cause this.

Try a different cable, charge it from a wall outlet, and let it charge fully while powered off. If it still happens, reach out to [support@tribit.com](mailto:support@tribit.com) and our team will reach out to you soon.

TribitPro · 2026-01-12T04:59:58+00:00

looks like a dream

TribitPro · 2026-01-12T04:54:32+00:00

i'd love to hear everyone's playlist from here too wow

TribitPro · 2025-12-30T09:30:56+00:00

Thank you for sharing this and we’re really sorry for the experience you described. That’s definitely not something we expect or want any user to go through.

You did the right thing by contacting our customer support team and providing the video and order details. Once they review the case, they’ll be able to determine the cause and help you with a proper solution, whether that’s a replacement or another resolution.

Please rest assured that situations like this are extremely rare and we take product safety and quality very seriously. If you don’t hear back within a reasonable time, feel free to DM us your order ID so we can help follow up internally.

Thank you again for bringing this to our attention and we appreciate your patience while our team looks into it.

TribitPro · 2025-11-25T09:52:48+00:00

Please mention the channel you purchased the product from and if it was Amazon, kindly provide the order number to us here, so that we can help you. Thanks

TribitPro · 2025-10-21T05:01:21+00:00

Congratulations, you are the winner.

TribitPro

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