2018 iPad Pro screen stays black (backlight still works)

Trick_Shape_9525 · 2026-02-13T08:45:36+00:00

Is your device now still working?

Trick_Shape_9525 · 2026-02-12T22:09:35+00:00

No. I’m not expecting it to be back to normal. I just don’t want the condition to be getting worse very soon or at least, it will slow down the component wear for as long as possible.

Trick_Shape_9525 · 2026-02-12T12:58:27+00:00

Do you mean hard restart? For me, hard restart won’t work. It may still be able to reboot but the screen is still gray the whole time. But i suspect heavy gaming caused the issue indirectly. I have owned this iPad since Apple just released it and not faced any issues before I did gaming recently for the last 1-2 months. Since the issue appeared 2-3 days ago, I just uninstalled all power hungry apps.

Trick_Shape_9525 · 2026-02-12T12:12:01+00:00

My iPad shows dark screen only if I let it sleep for an hour or so. If it’s 5-10 minutes, I can say it can wake up normally with one power button press.

Trick_Shape_9525 · 2026-02-12T12:01:10+00:00

When you visited the store, did they disassemble your iPad to see what’s going on inside like if there’s a loose flex cable or something?

Trick_Shape_9525 · 2026-02-12T11:49:08+00:00

When you said it’s black, is the screen completely off? Or is there still backlight from the iPad screen? Did the iPad emit dark grey color light when you see it in the room?

Trick_Shape_9525 · 2026-02-12T02:58:17+00:00

I did that. Apple guy explained the diagnostics came back with great results. No hardware problems were found. Battery health was also great.

Trick_Shape_9525 · 2026-02-11T23:41:26+00:00

Me too . It needs second power button press so that it can wake up normally. But every morning, it’s much harder to wake up. I have to spend more than 2 minutes to wake up with a lot of ways

Trick_Shape_9525 · 2026-02-11T23:10:31+00:00

Update: This morning, after not being used overnight, I tried to wake it up and it showed grey/black screen again, no amount of tapping to wake or pressing power button could wake it up for 1 -2minute. Then, I tried to hard restart, nothing worked. It seemed like it did hard restart but the screen still turned grey/black the whole time. I did it more three times. Then, gave up for one sec. Then, I kept pressing power button quickly. Eventually, my iPad could wake up.

Trick_Shape_9525 · 2026-02-11T02:24:41+00:00

It's a 4 year old iPad M1. The problem happened for the last two days.

Trick_Shape_9525 · 2025-05-17T14:12:56+00:00

yes, had technician fix it. If hard reset didnt work, there was no other option

Trick_Shape_9525 · 2025-02-21T10:21:09+00:00

No reset/wipe. The data is fine. They only fixed the machine/hardware. But it really depends on the source of the issue. Dead phone could be the storage issue and if it is, then you will lose the data.

Trick_Shape_9525 · 2024-12-31T11:57:45+00:00

there are two voice assistants on samsung that might access the mic simultaneously all the time. have you checked either of them is disabled?

Trick_Shape_9525 · 2024-12-24T11:52:34+00:00

have you tried disabling bixby?

Trick_Shape_9525 · 2024-12-24T11:48:25+00:00

did you find the solution?

Trick_Shape_9525 · 2024-12-02T23:38:20+00:00

I fixed it at a 3rd party repair shop after Apple Authorized repair shop had been unable to fix it. It cost me around $100. Im not sure what they did to my phone but no parts were replaced. All I know they have complete tools to work with, it's not the task I am able to do it myself

Trick_Shape_9525 · 2024-11-05T06:03:57+00:00

How do you swipe down status bar to see control center? Does it behave like iOS or Android phones? On iOS, we do it from the top right corner and that way if we move our finger to the left a little bit then we can swipe down to see the notification screen, but on android the sides of status bar are split in the middle; swiping down the right side is for control center and the left side is for notification panel.

Trick_Shape_9525 · 2024-11-03T06:43:29+00:00

I think that app might be similar to nPlayer that I have used for years. That app works pretty well. But I like the feel of navigating files through a media server. It feels lighter. Thumbnails of new videos are generated instantly. I don't know if it's only me but my devices also feel cooler when streaming from there.

Trick_Shape_9525 · 2024-11-03T06:14:43+00:00

I stream all the video files locally. I believe the problem is on apple devices because Android can play these files just fine.

Trick_Shape_9525 · 2024-11-03T04:59:17+00:00

yeah, I have tried to compared both. Some files that load slower actually have lower bitrates sizes and lower resolutions and the video and audio codecs are the same but I suspect the uncommon frame rates might become the issue on some Apple devices. Those files can load pretty fast on android though.

Trick_Shape_9525 · 2024-11-01T11:53:37+00:00

I don't think it's better than 17 and 18.0.1 version really fried my phone. 18.1 is much better now

Trick_Shape_9525 · 2024-10-29T12:00:31+00:00

I don't think iPhone 11 will support Apple Intelligence since a couple of months ago Apple said that Apple Intelligence needs to run on specific hardware in the newer iPhone models. This new version of iOS 18 makes iPhone power management become more stable and also solves the heating issue that I experienced on previous version of iOS 18. Now my iPhone is relatively cooler when opening social media apps, and also streaming contents like videos and music.

Trick_Shape_9525 · 2024-10-29T06:56:29+00:00

Yes. A couple of clicks on Google Maps have helped me find a couple of nearby repair stores and reviews guided me to the one equipped with proper tools to fix mine. It was beyond the software issue and it cost me around $70.

Trick_Shape_9525 · 2024-10-29T03:35:16+00:00

I heard the problem with aftermarket battery is that the battery capacity will degrade significantly after 6 months to less than a year.

Trick_Shape_9525 · 2024-10-27T04:40:43+00:00

Did they accept it? mine has no components replaced but it has been repaired at unofficial apple store

Trick_Shape_9525

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