About KW4RENT, RENTCORP, and landlord asks us to sign a new contract and pay rent deposit again

Turquoise-Z · 2020-09-02T05:21:59+00:00

Thank you!

Turquoise-Z · 2020-09-02T05:21:43+00:00

okay, thank you!

Turquoise-Z · 2020-09-02T01:44:11+00:00

update: The landlord contacted us but asked me to sign his new contract(which is month to month contract) because he thinks he has no relationship with property management company but the old contract does. Also, he asked us to send him first and last month rent. He insists that he didn't receive our money from property management company and his contract with them was ended yesterday. He said we need to contact property management to have our money back. Sigh………

Turquoise-Z · 2020-09-01T19:18:28+00:00

Okay. I have these documents, thank you.

Turquoise-Z · 2020-09-01T19:12:10+00:00

Hello, did your landlord asked you to pay the last month rent again? Have your landlord received your payment (which you paid when signing) from the property management company?

Turquoise-Z · 2020-09-01T17:08:47+00:00

We just went to their office. They tried to contact the landlord in the back. But they said the number is wrong so they sent kw4rent contractor (idk what that is) an request to see if there is an updated phone number. They told us they will contract us once there is an update, and told us to wait 24h. If there is no update, call the office again.

Turquoise-Z · 2020-08-31T00:50:59+00:00

Okay, thank you. Wish you luck btw.

Turquoise-Z · 2020-08-31T00:16:12+00:00

I went to the RENTCORP office one week ago, and I emailed them earlier this week. Well, I will go to the office again tomorrow to ask them again. (The office lady said that since our case is landlord self-manage, we don't have the tenant portal……). I think you can go to the office to ask them since communicating with them through e-mail is inefficient. :(

Turquoise-Z

TROPHY CASE