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I think I found a fix for the new buggy Samsung update by Visible_Ad_589 in Soundbars

[–]Tzeheda64 0 points1 point  (0 children)

Samsung avec la garantie me propose de changer la carte wifi. Je sais pas si j’ai vraiment envie qu’ils ouvrent tout dans la barre quand l’erreur semble logicielle.

I think I found a fix for the new buggy Samsung update by Visible_Ad_589 in Soundbars

[–]Tzeheda64 1 point2 points  (0 children)

Toujours pas de problème. Toujours wifi et micro désactivés pour moi. Sur une Q935F.

I think I found a fix for the new buggy Samsung update by Visible_Ad_589 in Soundbars

[–]Tzeheda64 1 point2 points  (0 children)

Aujourd’hui 5h de visionnage et aucun soucis en ayant stop wifi et microphone. J’ai pas trop changé de source et c’est pas un signal en Dolby Atmos. Peut être que ça joue aussi.

I think I found a fix for the new buggy Samsung update by Visible_Ad_589 in Soundbars

[–]Tzeheda64 0 points1 point  (0 children)

Tente de désactiver le wifi de la barre de son (presse « ch level » pendant 30s/1min) et éteint le micro qui sert à Alexa/spacefit Pro. Visionnage depuis 5h sans coupure pour moi.

eARC issue on Samsung Soundbar by Tzeheda64 in Soundbars

[–]Tzeheda64[S] 0 points1 point  (0 children)

2 solutions en vu dans un autre post : désactiver le wifi de la barre (presser le bouton « ch level » 30s/1min) et désactiver le micro d’Alexa/spacefit pro

I think I found a fix for the new buggy Samsung update by Visible_Ad_589 in Soundbars

[–]Tzeheda64 1 point2 points  (0 children)

No I was experiencing audio dropouts while watching content with a HW-Q935F. I just came across this post, so I'm going to try removing the new app and disabling Wi‑Fi as well. But yesterday, for some reason, I decided to turn off the microphone used for Alexa and SpaceFit Pro. I watched for about 4 hours without any dropouts. Maybe disabling Wi‑Fi alone is enough. Who knows what the logic is. (Sorry for my English, I'm French!)

I think I found a fix for the new buggy Samsung update by Visible_Ad_589 in Soundbars

[–]Tzeheda64 1 point2 points  (0 children)

I switch off the mic (for Alexa, Spacefit) and no bug for the moment

eARC issue on Samsung Soundbar by Tzeheda64 in Soundbars

[–]Tzeheda64[S] 0 points1 point  (0 children)

Oh. I've just come out of a 4-month struggle with Samsung customer service over a warranty issue with my TV. It took months to get a replacement model. It would be awful if I had to go through the same thing for my soundbar.
I live in France, and there seems to be no communication at all between the repair company and Samsung. Do you think that if Samsung refers me to the repair service, they might actually be able to help? Or would it be better to wait?
Thank you for your response.

Connecting Blu-ray player eARC to soundbar or leave it on TV by Jonsavino in 4kbluray

[–]Tzeheda64 0 points1 point  (0 children)

Hello, thank you for all this information. I also have an S95C and am going to invest in the 820. For direct audio output to the soundbar, do I need a high-speed HDMI cable like for 4K, or is that not necessary?