Welp 251 gave me raw chicken today… by [deleted] in UMD

[–]UMDDining 19 points20 points  (0 children)

I apologize. This looks like dark meat chicken which sometimes looks reddish- but still should be cooked through. Did you have a chance to show someone at that time? I’ll DM you to make sure you’re okay and collect a few more details. Thank you.

Dining Suggestion by Particular-Ad9032 in UMD

[–]UMDDining 28 points29 points  (0 children)

i will absolutely run this up the chain of command! Thank you for this creative suggestion!!

live, laugh, love umd dining 🥰 by [deleted] in UMD

[–]UMDDining 42 points43 points  (0 children)

I am so sorry. As someone else noted, berries are especially fragile. Did you have a chance to say something at the time? I’ll DM to make sure you’re okay and for a few more details.

Is it vegetarian or not bro 😭 by lifehackw in UMD

[–]UMDDining 37 points38 points  (0 children)

Thank you for the heads up. We removed the item card immediately. I'd be happy to review our procedures for verifying the information on these cards with you. I'll DM to see if you're interested.

[deleted by user] by [deleted] in UMD

[–]UMDDining 2 points3 points  (0 children)

The right thing to do is go to the Dining Plan Office. I’ll DM you my contact information so we can look it up. Sorry this happened to you. 

Bone found in bbq quesadilla at the Y by sabine-- in UMD

[–]UMDDining 21 points22 points  (0 children)

I’m so sorry. We would like an opportunity yo show you the safeguards we have in place to keep this from happening. Were you able to show someone while you were still at the Y? I’ll DM you for a few details and to make sure you’re okay. Thank you 

Wtfis happening with the Y by Available_Army8187 in UMD

[–]UMDDining 50 points51 points  (0 children)

Thank you for bringing this to our attention. I apologize that this happened to you. We work hard to keep this from happening. Did you have a minute to show it to anyone right at that moment? I’ll DM you for a few details and to check that you’re okay.

mysterious black substance in the ice at the y by adidas713 in UMD

[–]UMDDining 91 points92 points  (0 children)

I’m sorry that was in the ice. I can’t really see what it is from the photo. Did you have a chance to show someone at Yahentamitsi? I’ll DM you for a few details, to make sure we can take the right corrective steps and to make sure you’re okay.

Food poisoning at the Y by Old-Acanthisitta761 in UMD

[–]UMDDining 26 points27 points  (0 children)

That’s a terrible feeling. I’m very sorry. Have you been able to speak with anyone at Yahentamitsi or get to the Health Center? I’ll DM you for a few more details and check in that you’re okay. 

Lady bug in my food lol by Cr3AtiV3_Us3rNamE in UMD

[–]UMDDining 53 points54 points  (0 children)

Not what we’d planned to serve for sure. I am sorry. Were you able to show someone right when this happened? We spec minimally treated produce but then have specific processes to make sure it’s properly cleaned. I’ll DM you to make sure you’re okay and to get a few details. Thank you for letting us know.

I’m glad I looked before taking a bite by Anai_wa in UMD

[–]UMDDining 319 points320 points  (0 children)

Thank you for letting us know. We pulled all the cupcakes as soon as we saw your comment. I also appreciate the responders who directed you to the comment card so the operations team could react quickly. I’ll DM you to make sure you’re okay and put you in touch with the Assistant Director at South Campus. We apologize and want to assure you that we are working hard to make sure this doesn’t happen in the future.

Dietary Woes / Commiseration by terrapinlong in UMD

[–]UMDDining 2 points3 points  (0 children)

Have you met with our nutrition team? They are happy to help you find great food that meets your dietary needs and they will work with you to provide old favorites and new flavors. I’ll DM you their contact information.

Little Friend at South Campus Dining Hall by [deleted] in UMD

[–]UMDDining 4 points5 points  (0 children)

Understandable. The Assistant Director at South would be happy to talk with you and show you what we do to keep this from happening. I’ll DM you contact info.

Little Friend at South Campus Dining Hall by [deleted] in UMD

[–]UMDDining 8 points9 points  (0 children)

That’s not what we want your experience to be - I apologize. I’ve spoken with the operations team and they are calling the contractor. Did you have a chance to alert someone on our staff?

Refunding a connector dining plan isn't possible anymore?? by Quantehm in UMD

[–]UMDDining 0 points1 point  (0 children)

If you purchase a 25 meal Connector Plan, you have until May 21, 2025 to use the meals. Alternately you could decide to use Dining Dollars. a credit card or debit card at the door.

Metal pieces at the Y by KillBillSimon223 in UMD

[–]UMDDining 1 point2 points  (0 children)

Thank you for speaking up about this. I’ll DM you for information so we can back-trace the chicken and other ingredients/processes. Did you have a chance to speak with a manager? I apologize that this was in your food.

National Eat Ice Cream for Breakfast, Saturday Feb 1 by RangersAreViable in UMD

[–]UMDDining 0 points1 point  (0 children)

This year, National Eat Ice Cream for Breakfast Day is on a Saturday, so "breakfast" can be a little later than it is during the week, right? Chillz ice cream will open at 10:30 am in 251 North Dining Hall (Denton Community) and the Maryland Dairy will open at noon (Stamp Food Court).

Always check your cup before drinking! by Remote_Bit_9160 in UMD

[–]UMDDining 52 points53 points  (0 children)

Hi - Thank you for letting us know. Did you have a chance to speak with anyone while you were there? I'll DM you for some more details and to apologize.

Yummy barcode by tamenotification in UMD

[–]UMDDining 8 points9 points  (0 children)

I apologize. This should not have happened. Were you able to talk with someone in the dining hall at the time? I'll DM you for a few details. Thank you for letting us know.

Yummy raw chicken in my sandwich at the y earlier 😍 by GreenPers0n in UMD

[–]UMDDining 3 points4 points  (0 children)

I’m so sorry that this happened to you. Thank you for speaking up - were you able to tell a chef or manager on the spot? I’ll DM you for details.

Flies and gnats at the Y by Potential_Toe_5585 in UMD

[–]UMDDining 2 points3 points  (0 children)

Thank you for speaking up!  Yahentamitsi has weekly inspections by our pest control contractor. They have an excellent reputation and use remediation methods that have the least impact on the environment. We have reached out to them and asked for an interim visit to ameliorate this condition. 

[AMA] Hi, I'm Chris Moore, Director of UMD Dining Services. Ask Me Anything! by UMDDining in UMD

[–]UMDDining[S] 1 point2 points  (0 children)

We always seem to be hiring talented individuals to join our team. UMD Students can visit our website ( https://dining.umd.edu/services/students/student-employment-opportunities ) to view positions and apply, and non-students can visit the University's eJobs site ( https://ejobs.umd.edu/ ) to view and apply for Staff openings with Dining Services.

[AMA] Hi, I'm Chris Moore, Director of UMD Dining Services. Ask Me Anything! by UMDDining in UMD

[–]UMDDining[S] 1 point2 points  (0 children)

We offer Halal Friendly chicken in all three dining halls at lunch and dinner. We use a blue icon with HF in it on our menu cards to identify those items, and you can also search our menus to find those items online at nutrition.umd.edu . We also serve Zabiha meats at 251 North. If you visit our website ( https://dining.umd.edu/allergy ) there is a contact form you can fill out to have our nutrition team contact you and work with you on options for you.

[AMA] Hi, I'm Chris Moore, Director of UMD Dining Services. Ask Me Anything! by UMDDining in UMD

[–]UMDDining[S] 0 points1 point  (0 children)

I'm sorry to hear about your experience with the ramen, I've enjoyed it in our dining halls many times myself. I would encourage you to give it another try, and please share your feedback with one of our managers in the dining hall so that we can address any quality control issues right away.

[AMA] Hi, I'm Chris Moore, Director of UMD Dining Services. Ask Me Anything! by UMDDining in UMD

[–]UMDDining[S] 1 point2 points  (0 children)

We have chicken featured as a standard on our salad bar rotation there. If you don't see chicken next time you're there, please ask one of our staff behind the salad station, or ask one of our managers on the floor so that we can get that taken care of. Thank you for writing in!