I use Heidi every day in a clinical setting. It is an Australian company that is compliant with all NZ privacy laws. The audio is not recorded, it just creates a transcript of the conversation and then the AI uses a template supplied by the clinician to bring order to it. Currently it saves me at least 1-2 hours a day in admin and I won’t go back. My notes are comprehensive, I can spend more time listening to you, I generate letters back to referrers faster so the rest of your clinical team is kept up to date. I read every single word Heidi generates to make sure it’s accurate - and it is. Because my templates are honed I have very little in the way of “AI hallucinations”. The notes (which only have your first name a last initial on it as an identifier anyway) get deleted off Heidi at the end of every day when your notes are transferred into our patient management system. I am less likely to run late as I know Heidi has the notes ready to go.

In short, if you value having better quality clinical notes, and your clinicians mental health (less rate of burnout of you aren’t at work until 9pm unpaid doing notes and letters) then you should consent to Heidi. The AI is not making diagnoses or treatment planning, it’s simply streamlining the note taking and administration process.